Afrihost Fibre 100Mb/s is a Hoax

philennaidu said:
@Clean Green @MavChat @Mzezman done. CAT7 cable from LAN 1 to ONT. CAT7 cable from LAN2 to laptop. Laptop WiFi switched off. Screenshot attached - no internet connection.
@Aghori thank you for your contribution. 8554 unresolved reviews on Hellopeter at a score of 1.49, and a 1.5 score on Trustpilot suggests that your statement 'Nothing wrong with Afrihost' might not be accurate. I'll stick to following the support from helpful members thank you 'bro'.
Click to expand...
On your laptop press the following on your keyboard after you have plugged in the cable from your laptop to the router.

WIN+R (Hold down Windows button and press R)

Then type:

ncpa.cpl and press enter.

Does your ethernet connection show that it is plugged in?
 
@Clean Green @Mzezman @MavChat
Airplane mode was never on. Ethernet showing 'not connected'. But cable is definitely plugged in. And when I take the same cable and use it to connect ONT to Router, it works. So no cable fault. Previous URL for 'speeedtest.net' was a typo, yes, but was not relevant, since bottom right shows there is no internet connection. Network status also attached FYI. Maybe a faulty LAN port on the laptop? So I try another laptop which I know has a working LAN port. And the issue is the same as attached screenshots
 

Attachments

  • Ethernet Not Connected.png
    Ethernet Not Connected.png
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  • LAN Test 3.png
    LAN Test 3.png
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  • Network Status.png
    Network Status.png
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philennaidu said:
@Clean Green @Mzezman @MavChat
Airplane mode was never on. Ethernet showing 'not connected'. But cable is definitely plugged in. And when I take the same cable and use it to connect ONT to Router, it works. So no cable fault. Previous URL for 'speeedtest.net' was a typo, yes, but was not relevant, since bottom right shows there is no internet connection. Network status also attached FYI. Maybe a faulty LAN port on the laptop? So I try another laptop which I know has a working LAN port. And the issue is the same as attached screenshots
Click to expand...
Take pictures of how your cable connections go?
 
netstrider said:
On your laptop press the following on your keyboard after you have plugged in the cable from your laptop to the router.

WIN+R (Hold down Windows button and press R)

Then type:

ncpa.cpl and press enter.

Does your ethernet connection show that it is plugged in?
Click to expand...
@netstrider it shows unplugged. And all other screenshots also attached.
 

Attachments

  • Network Cable Unplugged.png
    Network Cable Unplugged.png
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  • Ethernet Not Connected.png
    Ethernet Not Connected.png
    188.3 KB · Views: 28
  • LAN Test 3.png
    LAN Test 3.png
    153.3 KB · Views: 24
  • Network Status.png
    Network Status.png
    182.8 KB · Views: 29
philennaidu said:
@Clean Green @Mzezman @MavChat
Airplane mode was never on. Ethernet showing 'not connected'. But cable is definitely plugged in. And when I take the same cable and use it to connect ONT to Router, it works. So no cable fault. Previous URL for 'speeedtest.net' was a typo, yes, but was not relevant, since bottom right shows there is no internet connection. Network status also attached FYI. Maybe a faulty LAN port on the laptop? So I try another laptop which I know has a working LAN port. And the issue is the same as attached screenshots
Click to expand...

Sounds like the LAN ports on the router might be switched off?

When you are on WiFi do you have access to the router configuration page?
 
Mzezman said:
Sounds like the LAN ports on the router might be switched off?

When you are on WiFi do you have access to the router configuration page?
Click to expand...
When I'm connected from ONT to LAN port on router, wifi works.
 
There is your problem. You are plugging the cable from the computer to the ONT. You need to connect it to the Wi-Fi router.

The ports on the ONT are disabled except for port 1
 
Your cable from your laptop should be into the router LAN 2 not into the ONT
 

Yeah you have it plugged into the wrong device.

The cable from the laptop needs to go into port 2 of the huawei router with the antennae
 
MakoPC said:
He has that sorted, he has the laptop ethernet cable going to 2nd port on ONT when it should be on LAN 2 on the router
Click to expand...
We await the speed tests...

...Unless he has static IP configured on some other range.
 
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