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for the last 48 hours , I have been waiting for Afrihost in conjunction with MTN to get my MTN prepaid SIM card to authenticate and be visible on the Afrihost APN Network
Although Afrihost has escalated it to MTN and Critical Care ticket was opened (ticket ending in 5755), it does not seem like there is any progress being made
I have already bought 1GB of Afrihost Data, which in context of the above-mentioned, cannot be used , for the SIM card is not visible to the Afrihost APN . So needless to say I have 1GB I cannot use (R30 spend on something that does not work,) but the alternative is using the default MTN APN, however that means me having to fork out more money for data.
Can someone with similar experience give a way forward, that I could possibly can take up with Afrihost.
Because the previous time a similiar thing happened to me in 2017, it took a month to resolve and I am not going to stand for that timeframe
for the last 48 hours , I have been waiting for Afrihost in conjunction with MTN to get my MTN prepaid SIM card to authenticate and be visible on the Afrihost APN Network
Although Afrihost has escalated it to MTN and Critical Care ticket was opened (ticket ending in 5755), it does not seem like there is any progress being made
I have already bought 1GB of Afrihost Data, which in context of the above-mentioned, cannot be used , for the SIM card is not visible to the Afrihost APN . So needless to say I have 1GB I cannot use (R30 spend on something that does not work,) but the alternative is using the default MTN APN, however that means me having to fork out more money for data.
Can someone with similar experience give a way forward, that I could possibly can take up with Afrihost.
Because the previous time a similiar thing happened to me in 2017, it took a month to resolve and I am not going to stand for that timeframe
