Eish! There is no way that I could recommend them for anyone wanting to port their primary numberIn the words of @IamNoone... stop being a negative nelly, 2 weeks is hardly a wait
Eish! There is no way that I could recommend them for anyone wanting to port their primary numberIn the words of @IamNoone... stop being a negative nelly, 2 weeks is hardly a wait
Hi.It also changes to 3G whenever I make a call, which is annoying because I can’t browse the internet while waiting on the phone. Is this expected behaviour for AirMobile?
Hi.
Yes, we have picked it up. To resolve this we need to have VoLTE enabled on MVNO.
It should be Zero-rated; I will check with the Dev team.@Afrigirl few of us still can't log in to the app on the phone when we ran out of data on the afrihost apn
This should be sorted now.Any one else having issues with uncapped apn this morning?
I have full signal but uncapped apn not working but my normal prepaid apn is working fine
Working now thank youThis should be sorted now.
It is a prepaid sim card (MTN) on Afrihost APN. If MTN does not detect any activity (SMS or Calls) on the Network in 90 days, it deactivates the sim on the network.My son could not use his phone this morning. I tried phoning his number and I got a message that says the number is not available on the MTN network. I found a sms on his phone from last week that said he has not made a billable call for 6 months and will be disconnected if not used within 5 days. So two questions.
1. What has MTN got to do with billing on an Afrihost sim?
2. How do I fix this?
Thanks for the reply.It is a prepaid sim card (MTN) on Afrihost APN. If MTN does not detect any activity (SMS or Calls) on the Network in 90 days, it deactivates the sim on the network.
Unfortunately, you will need to replace the SIM card.
Yes the old number is recycled. Move on over to Afrihost MVNOThanks for the reply.
When you say replace the sim, is that a new number again?
Yes, you will be getting a new number.Thanks for the reply.
When you say replace the sim, is that a new number again?
He is on Afrihost, which is why I asked the question here.Yes the old number is recycled. Move on over to Afrihost MVNO
For a SIM to be deactivated like that, it means he is on Air Mobile (Legacy), not on Airmobile (MVNO)He is on Afrihost, which is why I asked the question here.
I have a 2nd sim on my phone and have not had this issue, why is that?
Unfortunately, not. The device is still not approved.Has the issue with e-sims not working on iPhone SE been sorted out yet? I remember now that this was the problem, so yes he still has the ugly sim card in his phone!
Yes, I've remembered now that I got an e-sim for him but did not work so he stayed on the MTN sim. I guess I'll have to order a sim for him from the app then?Unfortunately, not. The device is still not approved.
Please note we only offering eSIMs on our new Airmobile (MVNO). The package in question is still on our AIr mobile data only package.