Afrihost MTN Fixed LTE-A Thread

Faux_Grey

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Joined
Nov 10, 2014
Messages
420
MTN has basically been down since thursday for me
Massive high latency (when it works)
and almost always no connectivity since thursday.
Afrihost, Supersonic, anything on MTN.
 

Rubberpigg

Expert Member
Joined
Dec 7, 2005
Messages
2,296
MTN has basically been down since thursday for me
Massive high latency (when it works)
and almost always no connectivity since thursday.
Afrihost, Supersonic, anything on MTN.
Me too.
It's been all over the place.

Yesterday.
01.jpg


Much better today.
02.jpg
 

Magandroid

Expert Member
Joined
May 25, 2011
Messages
2,233
This is the results of my speed test taken last night vs ...

SpeedtestPM.jpg
This morning ....

SpeedtestAM.jpg

I thought Afrihost was close to resolving the issue. :(
 

1am7h30n3

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Jun 17, 2008
Messages
197
Yup, I'm also seeing times of normal performance and times when it barely loads webpages.
 

AfriNatic

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Company Rep
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Nov 18, 2016
Messages
6,808
Last edited:

Faux_Grey

Well-Known Member
Joined
Nov 10, 2014
Messages
420
Unfortunately the issue is not on our network and it's a switch that is congested from MTN Randburg to Teraco.

We are working with MTN to get the issue to see if we can get it resolved asap.
It's pretty shocking how this can happen.
While I know it's not specifically afrihost's problem - I'm absolutely cancelling all of my fixed LTE accounts as soon as I can get paratus to come through and stick down a satellite connection. I pay through the nose for all of these different contracts which barely ever work.
 

nolsie1

Active Member
Joined
Mar 20, 2007
Messages
60
The connection in Rosebank, Cape Town is terrible today - lost connections and super slow. Anyone experiencing the same in the southern suburbs?
1656058973302.png
 

AfriNatic

Afrihost Rep
Company Rep
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Nov 18, 2016
Messages
6,808
Speeds have been super slow since yesterday here in Durban

Hi,

MTN routes traffic for KZN to either JHB or CPT. The slow speeds is affecting JHB based traffic and only during the evening peak.

Sometimes to change the route the traffic goes you can disable the mobile data and enable it again in the router and do a trace route to 1.1.1.1 to see which route the traffic goes.

Unfortunately with Loadshedding increasing also there is some towers that go down and don't return after loadshedding is over. MTN is logging incidents of there towers contiuously for techs to attend to towers failing around SA.
 

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
6,808
Hi,

We are aware of an outage affecting MTN LTE and Mobile on the Afrihost network.

We are working on getting the issue resolved asap. Apologies for the issues experienced.
 

Quad!

Well-Known Member
Joined
May 23, 2014
Messages
148
Latency is getting real bad. Network terrible

2022-07-27 Afrihost LTE Latency 2 Days.JPG
This is Latency of the past 2 days. Blue line is Packet loss!!


2022-07-27 Afrihost LTE Latency 8 Hours.JPG
This is Latency of the past 8 Hours. Blue line Packer loss!!

2022-07-27 Afrihost LTE Speedtest 19-48.JPG
Speed test also Show BAD..

Could you please check for me if Cell-ID 221442 is working, cause that's the cell tower my external antenna was setup for and can't connect to it now..
 

BCR

Expert Member
Joined
Jun 19, 2010
Messages
1,395
Latency is getting real bad. Network terrible

View attachment 1355218
This is Latency of the past 2 days. Blue line is Packet loss!!


View attachment 1355224
This is Latency of the past 8 Hours. Blue line Packer loss!!

View attachment 1355228
Speed test also Show BAD..

Could you please check for me if Cell-ID 221442 is working, cause that's the cell tower my external antenna was setup for and can't connect to it now..
Try filling the relevant details out & see if they get back to you :


MTN didn't follow up with feedback in my case, but I got @AfriNatic to provide me with it after about 10 days - this was when having similar issues about 2 years ago, now.

In my case, it was losing connection frequently every day ; I ended up cancelling and only moved back (from Telkom LTE through Axxess) after others complained, then Afrihost did something about it in collaboration with MTN & sorted out whatever was wrong.
 
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