Afrihost panel not displaying data allowance/usage last 2 days....

[MirageF1]

Since Friday late afternoon...




Goes round and round and then timesout....
Any1 else having the same issue?

Otherwise everything else is working fine, on web and mobile app..

 

[Düber]

Same here.

 

[alexjay]

Hasn’t worked for four months. My colleague has Rain with Mweb. His daily usage works.

 

[shabbarkhan786]

Since Friday late afternoon...

View attachment 586372

View attachment 586374
Goes round and round and then timesout....
Any1 else having the same issue?

Otherwise everything else is working fine, on web and mobile app..

+1 , last worked on friday. i have the same deal as you , do you know what the double data promo is ?

 

[Dan C]

Same problem here.

 

[werny]

Same, don't even know what my new data allowance looks like, Afrihost don't seem to care either.

 

[MirageF1]

Same, don't even know what my new data allowance looks like, Afrihost don't seem to care either.

Or give out any formal emails or notifications as to when it will be resolved.
Useless Mofos.

 

[DawieZA]

Same issue here. Neither the app or website is working.

 

[tin4444]

Today mine isn’t timing out at least but there is still no info available. 0bs left apparently.

 

[MirageF1]

Today mine isn’t timing out at least but there is still no info available. 0bs left apparently.

Ridiculous, not a peep from them in 4 days to explain to us whats going on...

@Afrihost-Gian @AfriNatic @AfriGenie @AfriGuy

 

[Vitesse]

Afrihost's upbeat response on Sunday evening December 02, 2018 at 21:25 to a support ticket (Ticket ID: XVG-994-55506) regarding unavailable data allowance/usage:
"We are currently experiencing issues with our app but our Dev team are working on it.
It should be up and running in no time."

Perhaps Afrihost is simultaneously redefining the concept of (no) time..? Sad!

@AfriGuy @Afrihost-Gian @AfriNatic @AfriGenie

 

[SirFooK'nG]

I see the same ... 0 Data. And no speed today, usually get 35mbs, barely getting 2 today.

 

[Jet-Fighter7700]

same issue,

noticed on axxess website, its indicated under status, RAIN usage isnt working.

 

[Lourens Erasmus]

Looks like its fixed. And it looks like we only use peak OR off-peak data in those specific times. So if the 'double' off-peak data is finished you will only have internet access between peak times (if you have peak data remaining).

 

[MirageF1]

Looks like its fixed. And it looks like we only use peak OR off-peak data in those specific times. So if the 'double' off-peak data is finished you will only have internet access between peak times (if you have peak data remaining).

Cheers for the heads up and looks like we were given free data since the ballsup started on the 1st...5 days.
My panel shows 25GB+25GB still available.

 

[Hummercellc]

Mine still not working

 

[Dan C]

Cheers for the heads up and looks like we were given free data since the ballsup started on the 1st...5 days.
My panel shows 25GB+25GB still available.

View attachment 588366

Finally can see usage. I don't have free data. And my rollover data has disappeared... well done Rain / Afrihost.

 

[Jake45]

I have a 25GB Topup Data allocation in addition to the Peak and Offpeak Data amounts which I assume is the capped rollover from last month.

 

[BBSA]

I have a 25GB Topup Data allocation in addition to the Peak and Offpeak Data amounts which I assume is the capped rollover from last month.

I got 51 gig Topup data. But it is not being used, so it will basically be useless except if I use all my peak and off peak data.

 

[Jake45]

I hope that it will be possible to actually use the Topup Data effectively as only the Peak Data will rollover. I assume it will only become active once all the Offpeak or Peak Data has been used up. Peak Data it would appear is going to become very scarce!
https://mybroadband.co.za/news/broa...rm-free-off-peak-data-for-rain-customers.html