Afrihost

Phinix · Feb 17, 2020

Twitch is dead again. AH is really shitting the bed recently.

LordPhoenix_ZA · Feb 17, 2020

Not sure where the Afrihost reps are recently but their silence is deafening.

Mr Scratch · Feb 17, 2020

yeah the reps not being on the forum when they're so many is v strange

Bryn · Feb 17, 2020

Speeds look normal for me on Openserve in PE. Haven't noticed degraded service in quite a while now.

LordPhoenix_ZA · Feb 17, 2020

Bryn said:
Speeds look normal for me on Openserve in PE. Haven't noticed degraded service in quite a while now.

We suspect it’s isolated to Vumatel but they refuse without your ISP getting involved first which I understand but how much screenshots do we need to send. There’s a thread on twitter running with a few of us across multiple ISPs complaining to Vumatel.

VegOtter · Feb 17, 2020

oh my goodness. I was running like 8 twitch tabs without any buffering... What is this sorcery. Since the cable breaks I could barely manage a single twitch stream.

Hype · Feb 18, 2020

@AfriMan has the old routing been reverted back to now that the WACS is back on line?
My pings to mainland EU servers are on average 30-40ms higher than they used to be pre break.
play.atlantiss.eu is one of the addresses I'm using - it has ICMP denied but see MTR below.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.2 - 0 | 275 | 275 | 0 | 0 | 13 | 0 |
| 192.168.1.1 - 0 | 275 | 275 | 0 | 0 | 24 | 0 |
| 102.182.229.1 - 0 | 275 | 275 | 2 | 4 | 45 | 2 |
| 169.1.1.165 - 0 | 275 | 275 | 2 | 3 | 26 | 2 |
| 169.1.1.193 - 0 | 275 | 275 | 0 | 1 | 13 | 1 |
| 169.1.21.91 - 0 | 275 | 275 | 1 | 1 | 18 | 2 |
| 196.25.199.141 - 0 | 275 | 275 | 1 | 4 | 50 | 7 |
| 10.189.30.2 - 0 | 275 | 275 | 163 | 163 | 177 | 164 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |
| 213.251.130.102 - 0 | 275 | 275 | 196 | 201 | 288 | 199 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

zulucat · Feb 18, 2020

I saw a message warning me about using VPN to access geo-locked content, I am not sure who the message was from or if it emanated from Afrihost's side because it just popped up on my screen. I did not read the terms and conditions entirely when I signed up (who does, right?)... I would like to know if it is against Afrihost policies to circumvent content geo-locking by using VPN or any other methods. Is it illegal? Should I stop? I need a bit of clarity - otherwise the service has been par excellence so far!

wingnut771 · Feb 18, 2020

zulucat said:
I saw a message warning me about using VPN to access geo-locked content, I am not sure who the message was from or if it emanated from Afrihost's side because it just popped up on my screen. I did not read the terms and conditions entirely when I signed up (who does, right?)... I would like to know if it is against Afrihost policies to circumvent content geo-locking by using VPN or any other methods. Is it illegal? Should I stop? I need a bit of clarity - otherwise the service has been par excellence so far!

ignore, carry on.

AfriGuy · Feb 18, 2020

Hype said:
@AfriMan has the old routing been reverted back to now that the WACS is back on line?
My pings to mainland EU servers are on average 30-40ms higher than they used to be pre break.
play.atlantiss.eu is one of the addresses I'm using - it has ICMP denied but see MTR below.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.2 - 0 | 275 | 275 | 0 | 0 | 13 | 0 |
| 192.168.1.1 - 0 | 275 | 275 | 0 | 0 | 24 | 0 |
| 102.182.229.1 - 0 | 275 | 275 | 2 | 4 | 45 | 2 |
| 169.1.1.165 - 0 | 275 | 275 | 2 | 3 | 26 | 2 |
| 169.1.1.193 - 0 | 275 | 275 | 0 | 1 | 13 | 1 |
| 169.1.21.91 - 0 | 275 | 275 | 1 | 1 | 18 | 2 |
| 196.25.199.141 - 0 | 275 | 275 | 1 | 4 | 50 | 7 |
| 10.189.30.2 - 0 | 275 | 275 | 163 | 163 | 177 | 164 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |
| 213.251.130.102 - 0 | 275 | 275 | 196 | 201 | 288 | 199 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 56 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hi Hype, sorry for the delay in getting back to you. The WACS is stable according to reports and the SAT cable is in the process of being repaired. Please email us at socialmedia@afrihost.com if you need any further assistance.

AfriGuy · Feb 18, 2020

waylander said:
is microsoft announcing your /16 residential block?
View attachment 783794

Hi Waylander, we've forwarded this on to management.

AfriGuy · Feb 18, 2020

bradza said:
On the phone it seems to be depending on area, while traveling, the mobile connection is almost non-existent. On the fibre, its hit and miss, streaming and browsing giving issues, haven't been able to get down to a specific time as such. Most likely a range of issues, local cell tower problems, routing, submarine etc. Looking forward to the cables working again soon. Thanks.

Hi Brad, I also think the loadshedding could also be affecting the stability of your connection. What are speedtests showing with your connections in terms of performance?

AfriGuy · Feb 18, 2020

Ex_Landy_Oke said:
International just crashed

Sorry about that. Is your international traffic back to normal?

AfriGuy · Feb 18, 2020

dotcat said:
As WACS is now fixed - what is the plan to transition back over? @AfriMan

WACS S4 UK Break: The SA NREN WACS connectivity restored at 22h20 UTC and has been stable for the past 2 hours. We are awaiting confirmation that this is the final fix.

Sorry I haven't received feedback yet regarding any transition. But I will let you know once we have some sort of feedback.

AfriGuy · Feb 18, 2020

Phinix said:
Which AH rep can I PM? Not sure who is active.

You can drop me a DM or email us at socialmedia@afrihost.com.

AfriGuy · Feb 18, 2020

eosman said:
Which area and infrastructure provider you on.

Got an email from Afrihost the West Rand break is causing my issues. Vuma Aerial View attachment 784900

Sorry about this! Has your connection improved?

AfriGuy · Feb 18, 2020

eosman said:
I see download speeds have tanked. West Rand Florida area. Getting 25mbps.
Anyone else getting terrible download speeds?

@AfriNatic @AfriMan

View attachment 784856

Sorry that's not good at all! Has your speed improved?

AfriGuy · Feb 18, 2020

eosman said:
Early hours of the morning.

I’m getting good speeds again. Logic tells me that a fibre break issue shouldn’t be time specific unless I’m mistaken here.

So either the issue is fixed now? Or the fibre break on the West Rand is not actually the problem and the Fibre Support team are piggy backing off that issue for all speed related calls without actually investigating if there’s a different issue on Vumatel’s network.

Just last week we had an issue that didn’t exist until it was fixed.

How are your speeds today?

AfriGuy · Feb 18, 2020

Jedi-Kalin said:
Really struggled with international last night around 9PM. Nothing was watchable using real-debrid, no matter what quality I selected. Tried using NordVPN and that seemed to do the trick.

How are your internet speeds now?

AfriGuy · Feb 18, 2020

Gekco said:
Can the Afrihost rep reply please?

Hi Gekco, sorry for the delay reply and causing you frustration. Please either drop me a DM or message us at socialmedia@afrihost.com

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