RickMaver47
Senior Member
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- Apr 12, 2017
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Fibre down Northern Suburbs Cape Town? AH website says Southern Suburbs, not Northern
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Question of the day ~ Will the new NHI improve healthcare?
Afrihost - Pure Fibre Feedback Thread
- Thread starter Fjorko
- Start date
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- afrihost feedback pure fibre
This is what I'm getting from 'n 100 down/ 100 up line.
Testing Fast.com I'm getting 8Mbps down.
Is it Afrihost or is it Teralink?
Anyone else having issues with Teralink?
My packet loss playing Apex Legends was insane. Had to stop playing.
I'm not sure how Afrihost can think that this is worth charging R1477 pm.
UPDATE:
And now at 23:35 when people start going to bed throughout the country, now the internet speeds up.
This happens every single day.
Last edited:
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Hi Cavedog! Please may you inbox us the account details? The ping for international (London) seems fine but we aren't sure of your speed.
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Hey Cav5034, this isn't right at all. Your upload is super powerful though. Is this an everyday issue or would you say that it's intermittent?
Cav5034
Well-Known Member
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- Nov 21, 2018
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Peak times everyday.
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Hi Rick! Is your connection still down?
Please do let us know more information when you have the chance.
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Please may you inbox me the times where you are most affected & traceroutes to socialmedia@afrihost.com and I'll look into it? Thank you.
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How may I help you Waylander?
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It sound like you're having some issues with congestion in your area perhaps? Please may you inbox us some details to look into your fibre account? Thank you.
Cav5034
Well-Known Member
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- Nov 21, 2018
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HYU-699-16406 is my AH support ticket number.
Or UBF-426-80261 if you want more history as it seems you close tickets before they get resolved...
Naks
Executive Member
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- Jun 3, 2009
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@AfriMan Almost on a daily basis, my 100/100 fibre line is slow/shows degraded performance.
For example, look at the tests below, taken 4 minutes apart:
Restarting the fibre ONT + re-activating the line sometimes resolves the issues, but then it's back the next day/hour.
Your WhatsApp team logged a fault with Frogfoot, ref [FF #528556], on March 4th, but I haven't heard anything back.
Can you please assist, this is getting really irritating now.
Thanks
For example, look at the tests below, taken 4 minutes apart:
Restarting the fibre ONT + re-activating the line sometimes resolves the issues, but then it's back the next day/hour.
Your WhatsApp team logged a fault with Frogfoot, ref [FF #528556], on March 4th, but I haven't heard anything back.
Can you please assist, this is getting really irritating now.
Thanks
Reaper1242
Well-Known Member
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- Jan 1, 2009
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Apparently RD is seeing a huge spike so they're trying to add server capacity.
RedViking
Nord of the South
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- Feb 23, 2012
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Yap, their ticket system and support system is utterly useless.
Adenoid Hynkel
Expert Member
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What is the minimum contract period in order to not attract the R999 cancelation fee on pure fibre? Was it 6 months?
PeterPan420
Well-Known Member
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- May 9, 2017
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Yes. I ate the cost. Couldn't take it anymore
Hype
Well-Known Member
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- Jan 31, 2005
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Same issue with WoW EU. Perfect until 4:30pm then it takes a dive, packet loss, high latencies, download speeds through the floor. Hit a VPN and all is perfect with the world.
wingnut771
Honorary Master
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- Feb 15, 2011
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EU sucks, becoming the new norm:
