Afrihost - Pure Fibre Feedback Thread

[AfriNatic]

Morning,

Seems like a network incident that affected Vumatel clients. I will reach out to NOC to see if I can get some info. Apologies.

 

[AfriNatic]

Anyone else got a firmware update notification for D-Link DIR-825ACG1 router? New firmware is 5.0.1, but I can't find any information on what's been updated.
Looks to be Afrihost specific firmware: ftp://ftp.d-link.co.za/DIR/dir825%20(new)/firmware/G1_BlueWhiteGui/Afrihost/

Would like to know what's been updated before I install the update please.

This update has also enabled TR-069 for us to be able to push a configuration to clients that are completely unable to setup their router via support channels. I will have to confirm the other changes this update brings to the router.

 

[Colsuldel]

just migrated my fibre line over to afrihost on the openserve network,
got my logon details and line is working, I then saw the double speed promotion and signed up for that.
Got the confirmation e-mail, and double speed reflecting on my clientzone.
how long does it take for the speed increase to take effect?
anything I will have to do on my end?

edit - solved, there was a hard limit set on my router QOS settings which capped my line Download and Upload speeds.
a reset to defaults on the router cleared those settings and getting the full speed now.

 

[AfriNatic]

just migrated my fibre line over to afrihost on the openserve network,
got my logon details and line is working, I then saw the double speed promotion and signed up for that.
Got the confirmation e-mail, and double speed reflecting on my clientzone.
how long does it take for the speed increase to take effect?
anything I will have to do on my end?

Can you send me your clientzone email so I can confirm for you?

 

[AfriNatic]

Please note there is an outage in PE affecting all FrogFoot clients in PE. FrogFoot is attending to the network incident. Apologies for the downtime.

 

[Luke7777]

This update has also enabled TR-069 for us to be able to push a configuration to clients that are completely unable to setup their router via support channels. I will have to confirm the other changes this update brings to the router.

Also have a 5.0.0 update sitting on 825 R1 (fwupdate.dlink.ru). Currently on 1.0.1.

I do see a 5.0.0 here as well :
ftp://ftp.d-link.co.za/DIR/dir825(R1)/Afrihost%20Firmware/

 

[AfriNatic]

Clients can now get a mini ups for their fibre ONT and Fibre Router.

 

[LordPhoenix_ZA]

Clients can now get a mini ups for their fibre ONT and Fibre Router.


View attachment 931749

Nice - I'm going to get one...

Edit - Where do I go?

 

[AfriNatic]

Nice - I'm going to get one...

Edit - Where do I go?

Afrihost Order Form

clientzone.afrihost.com

You can go to your order form. On the left click on hardware and the UPS will be an option there.

 

[Luke7777]

Clients can now get a mini ups for their fibre ONT and Fibre Router.


View attachment 931749

I'm good, thanks

 

[AfriNatic]

Clients can now get a mini ups for their fibre ONT and Fibre Router.


View attachment 931749

R249 delivery fee if you opt for delivery. You can collect at our office if you do not wish to pay the delivery fee. Ideally you would want to take this while ordering so it can be couriered with the router.

 

[sammi01]

R249 delivery fee if you opt for delivery. You can collect at our office if you do not wish to pay the delivery fee. Ideally you would want to take this while ordering so it can be couriered with the router.

Seems like delivery fee is R99 for the UPS.

 

[AfriNatic]

Seems like delivery fee is R99 for the UPS.

Let me confirm for warehouse because it seems it's opting for a Rica delivery partner.

 

[LordPhoenix_ZA]

Let me confirm for warehouse because it seems it's opting for a Rica delivery partner.

Please do

 

[AfriNatic]

Please do

Dev and Warehouse is looking into the issue. I was able to replicate the issue. Did not quite get the RICA but now I see the RICA issue should not be there.

 

[CaneMan]

Clients can now get a mini ups for their fibre ONT and Fibre Router.


View attachment 931749

I was wondering if this would be able to run my ASUS DSL-AC68U Dual-Band Wireless AC1900 VDSL/ADSL2+ Gigabit Modem Router, DC Output : 19 V/1.75 A as well as my Nokia ONT?

 

[AfriNatic]

I was wondering if this would be able to run my ASUS DSL-AC68U Dual-Band Wireless AC1900 VDSL/ADSL2+ Gigabit Modem Router, DC Output : 19 V/1.75 A as well as my Nokia ONT?

Should be. Just check the voltage of the devices. If they all have a DC plug and 12v it should work fine.

 

[Naks]

Jeez, what is going with Afrihost/Frogfoot this afternoon?

Internet is yo-yoing like crazy!

 

[AfriNatic]

Jeez, what is going with Afrihost/Frogfoot this afternoon?

Internet is yo-yoing like crazy!

There is a FrogFoot outage in CPT again. Apologies for the issues you are experiencing.

 

[AfriNatic]

Please note we are are aware of an outage affecting FrogFoot clients in and around CPT. Frogfoot is aware of the issue and is working hard to resolve the issue. Apologies for the issues experienced.