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Afrihost Pure VOIP
- Thread starter AfriNatic
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Went_For_Beer
Expert Member
Problem with their support is they have no training or understanding of how VoIP works.
@AfriNatic new voip sign in issues , I sent you a private message. Please assist
@AfriNatic gs wave app settings work when I’m on 5 G , doesn’t work when I’m on WiFi aka link layer fibre.
I’ll pick up with my isp , please ignore my dm thanks !
I’ll pick up with my isp , please ignore my dm thanks !
Hi,
I will have a look.
Could be an IP block. Please send me your current IP also so I can ask Telviva to whitelist the IP.
I have a lot of messages and will reply asap.
Ahh okay perfect. Sorry for the late reply.
It was quick
appreciated !@AfriNatic how to log in to the telviva web portal - what username and password to use? same as clientzone?
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Thanks. Some feedback for you @Afrigirl :
1. The username is the Afrihost pure voip phone number
2. Afrihost does a poor job of marketing this portal. Telviva has a VoIP app that can be used, if somebody doesn't want to bother with 3CX setup, etc. Please do better!
SeaSickMama
Expert Member
having issues with the calls from MTN/Airmobile/Melon to our Afrihost VOIP number the calls dont even ring or anything they just die.
Using the Telviva app even and still the same.
Never had these issues with Euphoria
Using the Telviva app even and still the same.
Never had these issues with Euphoria
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Brian_G
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It should do, from what I've seen. But wait for the Afri-peeps to come back from their break / weekend and confirm.
killerbyte
Expert Member
It should.
I do not believe Afrihost does any form of IP geo-blocking.
Brian_G
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@Afrigirl & co., on our VOIP number we want to be able to block certain numbers, from undesireables. Like a Blacklist.
I've already heard from your call centre that it's not possible on your service, but since it's such a standard need please launch a general enquiry for me as to why not. Maybe a strong suggestion to consider it as well.
No rush but please provide feedback sometime.
Thanks
I've already heard from your call centre that it's not possible on your service, but since it's such a standard need please launch a general enquiry for me as to why not. Maybe a strong suggestion to consider it as well.
No rush but please provide feedback sometime.
Thanks
killerbyte
Expert Member
If you are using a Yealink phone you can block it.
Alternatively, any PBX software will be able to allow you to block numbers.
Brian_G
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Thanks. Will look into the PBX solution.
In our case it's a cordless Gigaset as the main phone (no blacklist feature), and Zoiper5 software on various devices but only the free version so has no frills at all. I've heard they don't do it either though.
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Hoping someone can assist...
Need to get a Freshphole alt, so I got an Afrihost Voip acc which works on Zoiper, but I can't login on the Telviva app. Keeps telling me my username & password are incorrect.
Is there a trick to it that I'm missing? I gat hold of AH via WAppp, but they haven't given me a solution yet.
TIA!
Need to get a Freshphole alt, so I got an Afrihost Voip acc which works on Zoiper, but I can't login on the Telviva app. Keeps telling me my username & password are incorrect.
Is there a trick to it that I'm missing? I gat hold of AH via WAppp, but they haven't given me a solution yet.
TIA!