• You are losing out on amazing benefits because you are not a member. Join for free. Register now.
  • Big Two-Day Giveaway - Win an Amazon Kindle, a Mystery Gadget and Branded Gear. Enter Here.
  • Test your broadband speed and win prizes worth R5,000. Enter here.

Afrihost shutting down servers

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
34,858
#1
[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.


Today is May 30, 2018, and we are no longer able to access that server.
 
Last edited:
Joined
Apr 8, 2006
Messages
57,841
#5
[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.


Today is May 30, 2018, and we are no longer able to access that server.
I'm more interested in the reason for the decommission :eek:
 

Messugga

Executive Member
Joined
Sep 4, 2007
Messages
9,973
#8
[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.


Today is May 30, 2018, and we are no longer able to access that server.
Why do you still use this ISP?
 

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
34,858
#10
An fatal internal CloudBroker error has occurred. Please contact support and have them escalate this issue to development.

2018-05-30_9-46-47.jpg

There was an error connecting to the virtual environment.

2018-05-30_9-50-35.png
 
Last edited:

Scooby_Doo

Executive Member
Joined
Sep 4, 2005
Messages
5,868
#11
Well technically the server was shut down within the next 2 months. Would have been nice to give you advanced notice of the actual day before they did though.
 

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
34,858
#13
[MENTION=323060]AfriGenie[/MENTION]

I have also not received any tickets for the emails send to support@afrihost.com on:
Tuesday, May 29, 2018 10:40 PM
Wednesday, May 30, 2018 9:04 AM
 

Kosmik

Honorary Master
Joined
Sep 21, 2007
Messages
17,346
#15
Well, the whole point of a virtual server is to be hardware agnostic. Hell, I recall in 2008, we were able to shift vm's while running to different hosts and the ability was a software license restriction vs a technical one. Bad show if a clients vm was shutdown for a long period of time. Would expect either a seamless move as above OR at worst, an agreed downtime while the VM was moved to another host.
 
Joined
Apr 8, 2006
Messages
57,841
#16
What a let down of a thread...

No idea if Afrihost is cancelling him as a client and thus deactivated his service or if there is some technical issue. Thor is not being specific just posted in here to get the attention of the reps. I would love to know the story here. Doubt it will ever come out...
 

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
34,858
#19
What a let down of a thread...

No idea if Afrihost is cancelling him as a client and thus deactivated his service or if there is some technical issue. Thor is not being specific just posted in here to get the attention of the reps. I would love to know the story here. Doubt it will ever come out...
There is no story here, they are decommissiong old servers, we need to migrate.
 
Top