Here’s some insightful information about the current state of Supersonic from an internal source. A few months ago, Supersonic retrenched approximately 60% of its workforce and terminated an additional 5%. The company has handed over around 50% of its client base due to unpaid debts, with another 3,700 non-paying clients recently handed over for debt collection.
Be cautious if considering signing up with Supersonic, as there is effectively no functional cancellation policy. Attempting to cancel your service is nearly impossible—one might have better odds of being struck by lightning three times in the same spot.
Additionally, Supersonic is struggling to manage its support load, with an estimated 10,000 unresolved tickets logged. They are unable to clear this backlog due to the significant staff shortages. The company is facing very serious challenges. Supersonic is receiving approx. 10 000 cancellations per month, Supersonic will not last another year. It will not be long then Supersonic will be no more and will just be absorbed in to MTN.