Afrihost: We will not rest until we are number 1 on the MyBroadband ISP rankings

gottagoon

gottagoon

Executive Member
Joined
Aug 15, 2019
Messages
6,384
I'm not an Afrihost supporter/user/admirer.

Just a guy that likes it when a company knows it ****ed up...and fixes things. Behind Afrihost 100%

You will succeed. Admitting you ****ed up is part of the healing process.

Afrihost reps here... your the best.
Never forget that.
Go get the no 1 spot!!!!

Gottagoon signing out for tonight.
:thumbsup:
 
gottagoon

gottagoon

Executive Member
Joined
Aug 15, 2019
Messages
6,384
ambroseg1 said:
The ruling party loves people like you. :thumbsup:
Click to expand...
Why?
I admire individuals or people that get the job done without stealing.
Common.

I admire companies that have the balls to fix mistakes they made and try and grow.

I admire people that don't think they are perfect....... I've a bald head.... perfectly bald lol.

Let me **** off. Gonna zzzz and dream of Jacob Zuma and that Ace in jail. lol.
 
Dan C

Dan C

Honorary Master
Joined
Nov 21, 2005
Messages
36,690
gottagoon said:
Why?
I admire individuals or people that get the job done without stealing.
Common.

I admire companies that have the balls to fix mistakes they made and try and grow.

I admire people that don't think they are perfect....... I've a bald head.... perfectly bald lol.

Let me **** off. Gonna zzzz and dream of Jacob Zuma and that Ace in jail. lol.
Click to expand...
Never has Afrihost helped me via the normal correspondence or PM .
 
gottagoon

gottagoon

Executive Member
Joined
Aug 15, 2019
Messages
6,384
Dan C said:
I hope their monitor is full HD.
Click to expand...
Me with my Nokia1 that travel's the Web...
I look and see and learn from others.
Love this forum and it's people :love:

Gonna zzzz before I get into dwang.
Again. lol.
 
Prof.Merlin

Prof.Merlin

Expert Member
Joined
Aug 2, 2006
Messages
1,682
I used to use Afrihost until Vox had that adsl fatpipe special 5-6 years ago and moved over to them. I saw all the issues that had with MTN and glad I was not with them at the time and told myself that I will never use Afrihost ever again.

Last year May they started with their special where they pay for installation and up to 3 months free and decided to go with them, and I haven't regretted it for a single second. Things just work. I am no gamer so I can't speak for latency during gaming, but for work with multiple SSH sessions, calls etc I am yet to experience an issue.

I am happy to be supporting them and I recommend them to anybody who asks me which ISP to go with.
 
wernervn

wernervn

Senior Member
Joined
Dec 12, 2007
Messages
575
Dan C said:
Never has Afrihost helped me via the normal correspondence or PM .
Click to expand...
I recently signed up for the MTN fixed LTE-A, and received an unactivated SIM. I battled with the Whatsapp service channel who was worse than useless, and eventually got someone to phone me, who also wasn't great and never phoned me back as promised. After 2 days of struggling, I was going to call it quits on Afrihost and just cancel.

As a last resort I sent a PM off to @AfriNatic , who was awesome in not just the quick response, but solid support and follow-up. He is the reason I'm still with Afrihost, and Gian take note - if you want to reach the #1 spot you'll have to elevate your other support channels to the same level, otherwise you won't.

@Dan C my advice is if you want their support, DM the rep instead of just complaining and hoping they're monitoring the thread.
 
M

Magnum

Executive Member
Joined
Mar 12, 2013
Messages
6,615
I applied for a pure DSL with 10mbps connection speed 3 months ago. Already have 3 escalations on that as well. Still no feedback. I need to contact afrihost everytime. Sad thing is im am 5-6 years away from planned fiber instalation.

Last week some random oke pitches up and wants to start diggin for a fiber pole. Guess i will have 100mbps fiber before 10mbps copper.

The fiber installers are in direct competition with Afrihost.
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,280
Magnum said:
I applied for a pure DSL with 10mbps connection speed 3 months ago. Already have 3 escalations on that as well. Still no feedback. I need to contact afrihost everytime. Sad thing is im am 5-6 years away from planned fiber instalation.

Last week some random oke pitches up and wants to start diggin for a fiber pole. Guess i will have 100mbps fiber before 10mbps copper.

The fiber installers are in direct competition with Afrihost.
Click to expand...
Blame Openserve, not Afrihost. That random oke is probably casing your property.
 
animehero

animehero

Expert Member
Joined
Jan 16, 2015
Messages
1,966
Magnum said:
I applied for a pure DSL with 10mbps connection speed 3 months ago. Already have 3 escalations on that as well. Still no feedback. I need to contact afrihost everytime. Sad thing is im am 5-6 years away from planned fiber instalation.

Last week some random oke pitches up and wants to start diggin for a fiber pole. Guess i will have 100mbps fiber before 10mbps copper.

The fiber installers are in direct competition with Afrihost.
Click to expand...
My money is 100% on Open Serve being at fault.
They don't do much when their clients log cases and faults, they do even less when their competition does so it's not that surprising at all
 
M

Magnum

Executive Member
Joined
Mar 12, 2013
Messages
6,615
wingnut771 said:
Blame Openserve, not Afrihost. That random oke is probably casing your property.
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I know it is openserve. They can't even connect 2 wires in the right order. Heaven forbit giving them cat5 cable..... as for the fiber. They put up poles the whole street in 1 week. It is definitly happening.
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,280
Magnum said:
I know it is openserve. They can't even connect 2 wires in the right order. Heaven forbit giving them cat5 cable..... as for the fiber. They put up poles the whole street in 1 week. It is definitly happening.
Click to expand...
Would explain why you're getting nowhere with DSL. Rather go LTE for now.
 
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