Since it is a consumerism issue, I would suggest the CPA, Regulation, and Consumerism forum: https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-ConsumerismWhich forum would you suggest then?
Since it is a consumerism issue, I would suggest the CPA, Regulation, and Consumerism forum: https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-ConsumerismWhich forum would you suggest then?
Since it is a consumerism issue, I would suggest this forum: https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-Consumerism
It is not an Afrihost client support issue. If he is an Afrihost client, looking for support, it would have been a different story.Why is it not an Afrihost issue?
Since it is a consumerism issue, I would suggest the CPA, Regulation, and Consumerism forum: https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-Consumerism
Seems as if your directors got confused with a dating site.Hey guys.Sorry about the delay in replying to this thread. We're aware that some clients received SMSes that might not have been addressed to them. First of all, I can assure you that is not a phishing scam. This is a survey currently being conducted by our directors and I can assure you that everything is legitimate and all above board. The name issue is an error that we were made aware of early on and are currently addressing with our partnered SMS provider. I believe that this only affected a specific group of clients and, as far as I know, the issue has been rectified and you won't be receiving any wrongly addressed messages anymore.
From our side, I would like to whole heartedly apologize if this alarmed or offended anyone, as it certainly wasn't our intention.I'd also like to encourage everyone who hasn't done so yet, to complete the survey with their rating as it really gives us a great insight into client sentiment and how we can work it into future products to make it great for everyone.
Again, you are simply wrong.dude, you messed up, you gave mod rights to people paying you money, they are now using those powers toi litrally silence complaints against them and then claiming it is posted in the wrong thread, and you are supporting them.
IF you are being truthful and the posts were in the wrong thread, the thing to do is MOVE them, to a different thread, not out and out delete them.
do the right thing, and make a stand, afrihost messed up and need to be scolded here.
where is the article on this issue?
where is the accountability?
I am disappointed in you rpm.
It is not an Afrihost client support issue. If he is an Afrihost client, looking for support, it would have been a different story.
This is simply incorrect.
Interesting that your posts are being censored. Thanks for the info.
Not censored, just the wrong forum. It is good info, but did not belong in the Afrihost support forum, which is aimed at solving problems of existing clients.
Pretty good information there and time that went into it just to be deleted instead of moved appropriately.Interesting that your posts are being censored. Thanks for the info.
MyBB has always been too heavy handed with its moderation and always in favour of those who pay the bills.
You could probably argue that the snafu should have been covered by MyBB themselves, but they studiously ignored it.
He is most welcome to re-post it in another forum. Not sure why he does not do that?I'm not saying what he posted is necessary correct and that I agree with his actions, it will take some research to check all facts. But why was this post deleted and not just moved to the correct thread so it can be further discussed?
He's not alone in it. In September I gave AH flak after weeks of poor internet and nothing but excuses, and they got RPM to send me a 'friendly request' telling me I'm no longer allowed to post in that thread. Do you remember that, RPM?
AH reps have way too much sway with the top brass at MyBB.
Interesting that you elect to take that stance, considering said poster says he has now had his read access rights for that topic removed. Is that common practice when people post in the wrong thread?
It is not an Afrihost client support issue. If he is an Afrihost client, looking for support, it would have been a different story.
I did offer my services to MD4E to move it to the other sub-forum as a standalone thread.Pretty good information there and time that went into it just to be deleted instead of moved appropriately.
dude, you messed up, you gave mod rights to people paying you money, they are now using those powers toi litrally silence complaints against them and then claiming it is posted in the wrong thread, and you are supporting them.
IF you are being truthful and the posts were in the wrong thread, the thing to do is MOVE them, to a different thread, not out and out delete them.
do the right thing, and make a stand, afrihost messed up and need to be scolded here.
where is the article on this issue?
where is the accountability?
I am disappointed in you rpm.
Again, you are simply wrong.
Again, you are simply wrong.
Why not just re-post in another forum? Why this whole debate, rather than just re-posting the message?
It is not an Afrihost client support issue. If he is an Afrihost client, looking for support, it would have been a different story.
My understanding is he declined to have the post moved to another area.Why did the mods not just move the post into its own thread in the correct forum, as happens to various off-topic posts regularly? Why outright delete a fairly large post that would take a significant amount of time for the poster to rewrite by hand?
Well he said in his post that his access rights have been blocked for the topic where he posted. So now how does he know if he won't get blocked on the next topic... I guess that is a good enough reason not to post again. Eish....He is most welcome to re-post it in another forum. Not sure why he does not do that?
thats goodI did offer my services to MD4E to move it to the other sub-forum as a standalone thread.
My understanding is he declined to have the post moved to another area.