Agents who signed up to sell MW also giving up

[hArTh]

About 3 months ago I arranged for an onsite test by a guy who was recently appointed as a nowire agent.

He was all fired up about MW and promised to contact me as soon as the Newlands tower in CPT went live (LOL like that is ever going to happen ...).

Anyway I recently ran into him again by chance and asked how things were going. LOL. After about 5 minutes of crude expletives describing ST, NW and the MW technology in non-flattering terms it turns out that he, and many other CPT agents have given up in disgust and shown ST the proverbial middle finger [)]

-Information anarchist-
www.sentechhatesfreespeech.org.za
I support:
www.telkom.fokkensuig.co.za
www.poopband.co.za
www.hellkom.co.za
Read about MaD of hellkom being sued for R5million by Telkom:
http://www.myadsl.co.za/forum/topic.asp?TOPIC_ID=4316

 

[loosecannon]

think about it you work your arse of to get 20 customers then 50% of them cancel and or are unhappy you loose that income ... sign up more and they to are unhappy ... you are now not popular ... you cant find customers as they have heard that the system sucks ... and some **** goes and emails your customers to tell them there info has been published ...

i dont think there are any agents left soon

 

[Donovan]

I was a nowire sub-agent, but told them to shove it after:

1. They failed to provide technical support backup, and I ended up footing the bill for calling their customers back. And not getting paid to do so. And getting crapped on when I called on Nowire for help.
2. They failed to pay me until I threatened to sue the "agent" above me of nowire for the amount they owed me.
3. Each month, we're supposed to be paid a commission for the duration of the contract I opened (originally, it was until the contract was closed by the customer, but they lied about that and later changed it to be that only for the duration of the initial contract). The commission payment is ALWAYS short and ALWAYS late.
4. I worked at the Nowire stand during the futurex show. Not only were we not paid or even provided with lunch for that day, but we were expected to be happy with the "opportunity" to dupe more customers into this service. Not even a thank you.

Amongst other reasons, too. I regret ever supporting and propogating this pathetic excuse for a service and supporting such an absolute incompetent group of people.

 

[Dean_Henstock]

Well I was a nowire agent, also gave it up, all my clients want to cancel, as the product has proved to be pathetic, as well as there service.

SAD ! well lets hope 1 Feb brings some new hopes !



<font color="red"><font size="1">If you fill up a station wagon with data tapes and drive to capetown you could transfer 10000 GB in 11 hours, and it would cost you R 500 in petrol, Thats the kind of internet I wanna see !</font id="size1"></font id="red">

 

[mbs]

To the three D's - moral of the story is that prior to pursuing a business opportunity, weigh up the pros and cons very carefully, despite the supposedly lessened risk of dealing with a large parastatal. Whilst there is an element of risk involved in every business venture, it can be mitigated somewhat through due diligence beforehand - if this is not possible, amputate the limb before it get gangrenous. I've seen this too many times in many a franchise operation, where families have suffered because of the unreasonable dictates of their principal. If any of you are tempted to sign-up as resellers of iBurst or anything else that may be deployed, be assured you will probably have a captive market comprised of some of the members of this forum, who have suffered and endured the pain with you...

 

[nocilah]

well if this what agents are saying then that kinda tells us Sucktechs real attitude... If they cant even give the agents support it makes me feel completely and utterly helpless as a simple sucktech customer.

Oh well... hanging in there till new providers start in SA and hopefully show Sucktech how a real wireless network is made.

You suck Sentech!

myWireless 128, 64, 48, 16 - depends on its mood.

 

[Donovan]

To be honest, I feel Sentech is at least now attempting to change it's ways. My speeds are okay (touch wood), and they genuinely seemed to have the right attitude at the meeting a few weeks back.

Having said that, they need to fire every single one of their call centre staff. EVERY SINGLE ONE. And then start a new call centre with trained, helpful and conscious individuals.

Some runt from that call centre phoned me, then got stroppy when I wouldn't close the ticket I opened regarding a rebate... why do nowire customers get 2 months free and I don't? I use the same network don't I?

*sigh*

 

[Kai]

that's a very good point Don, maybe we should all up arms and tell them that we DEMAND two months free, like the other people...

mooks.

<hr noshade size="1"><font size="1"><i><div align="right"><font color="red">one day we will all look back at this... laugh nervously... and change the subject...</font id="red">
MyWireless256 on tower82(mintek).randparkridge.jhb|sig:9%|node:3|snl:0%|ber:28%</div id="right"></i></font id="size1">

 

[nonroker]

I'm glad speed's fine for the 128K users....Now how about us 256K and 512K users?
I got 5 downloads going atm, and I'm peaking at 6KB/s!!!!

I can't wait to get rid of this ****, my ISDN performs much better

--
256k ... BAH..more like 25.6k
FSCK YOU Sentech!! [!]

 

[nocilah]

I agree Donavan that there have been definate improvements with Sentech. My speeds are better... I would prefer beter but since 1st September when we were speaking of legal action Sentech in general has improved.

I do not agree how they lied to me to you and to everyone who uses their surface. First they blame us, then they lie blatantly about speed. My ticket number stays open until I see a month of consistent service... Until then I leave it open... If the ticket is open by next year it is sentechs fault and it basicly makes their contract with me and them null and void. 90 days without satisfactory service.

Which means I can cancell and move over to Iburst or whatever is out there.

I think I am being fair... It is really up to Sentech to provide me with a service that I am paying for... not some cheap... sort of service.

As far as i am concerned Sentech might have had a good attitude at some silly meeting... but overall what did it take to get to that meeeting. Fsck Sentech... we owe them nothing... not even kind words.

The Orcs... as far as I am concerned some do deserve good words and rather let Sentech management know who are the ones that do provide good support and customer care... but as for an Orc by the name of Carlos...

I hope that idiot reads this:
Carlos... service is about helping people... think of it... if you help them they are less likely to phone you back and further more probably wont call you an idiot on a public forum... makes ya think doesnt it.

anyway... MiWirelss fixed? NO
Sentechs attitude adjustment? why should it have been adjusted in the first pace.

fsck em... we pay them they must shut up and fix things and make their netwrong a network.


myWireless 128, 64, 48, 16 - depends on its mood.