All data bundles must be valid for at least 3 years – National Consumer Commission

Randux said:
90 days should be the minimum. 3 years is taking things a bit far.
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Shouldn't matter. Most hardly ever expire being so expensive but the 500gb from TM will disappear if they enforce that 3 year expiry. Only time my normal bundles expire is when I travel and return to find the thing is near expiry
 
Randux said:
90 days should be the minimum. 3 years is taking things a bit far.
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True. I keep forfeiting my midnight data coz I don't get enough time to use it. 3 years is too much, maybe for airtime.
 
Lets think about this carefully ........................

bwana said:
Vodacom and MTN are going to bitch about any length of time.
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The NCC should give due consideration to the pros and cons of the Mobile Phone Industry.

The consumer must have the right to choose what suits him.

Bundles cannot unilaterally be valid for 3 Years.

What is important is that the case needs to be made properly here.

Your Airtime Voucher that you purchase carries the Validity period for 3 Years , that's legal right according to the NCC as it is a voucher as explicitly shown in the Consumer Protection Act.

Now the interesting part - you choose what you want to purchase and for how long.

Now you not buying a Voucher but a product and legally this is a case to be made.

The interesting part ICASA can mandate that all bundles as they specify have a minimum validity period which is within their Authority.

500mb and Less - 7 Days
1 Gig and Less - 14 Days
2 Gig and Less - 30 Days
5 Gig and Less - 90 Days
10 gig and Less - 6 Months
20 Gig and Less - 1 Year
30 Gig and Less - 2 Years
50 Gig - 100 Gig - 3 Years

As long as operators offer the above they can offer :

Daily - Weekly - Monthly Bundles

Can be offered to Customers.

The customer has a right to choose his bundle and validity period.
 
R13... said:
Shouldn't matter. Most hardly ever expire being so expensive but the 500gb from TM will disappear if they enforce that 3 year expiry. Only time my normal bundles expire is when I travel and return to find the thing is near expiry
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The 500gb will disappear whatever period they choose. Imo special bundles shouldn't be subject to this. Telkom can still have their 500gb and Vodacom their 7 day bundles as long as standard bundles don't expire before 1 year. Let's see if they still sell under natural conditions.
 
DXL said:
500mb and Less - 7 Days
1 Gig and Less - 14 Days
2 Gig and Less - 30 Days
5 Gig and Less - 90 Days
10 gig and Less - 6 Months
20 Gig and Less - 1 Year
30 Gig and Less - 2 Years
50 Gig - 100 Gig - 3 Years
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I don't agree with bundles lasting less than 30 days. Bundles less than 100MB can be 30 days, <1GB 90 days, <10GB 180 days and everything else 1 year.
 
Our legislation (CPA) is about five to six years old now...
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So networks have been breaking the law of land for 6 years and the NCC had done nothing to enforce the law.

No wonder the networks have no respect for the law.
 
Look at Vodacom they going to use this to make more money! rollover within 3 Months is more then enough
 
I have a pre-paid electricity meter.
Guess what?
I load electricity units and they only expire when I use them.
No expiry theft.

Why can't airtime/data be the same as pre-paid electricity?
 
system32 said:
I have a pre-paid electricity meter.
Guess what?
I load electricity units and they only expire when I use them.
No expiry theft.

Why can't airtime/data be the same as pre-paid electricity?
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Airtime doesn't expire. Things you buy with it do though. Solution: stop bundles and just ask a cheap rate for all data.
 
system32 said:
I have a pre-paid electricity meter.
Guess what?
I load electricity units and they only expire when I use them.
No expiry theft.

Why can't airtime/data be the same as pre-paid electricity?
Click to expand...

For one all data service providers need to buy data capacity for their userbase, they have a pretty good idea of monthly data usage, imagine having a couple of million subscribers with data that only expires in 3 years, it means the service provider has to buy capacity regardless of users using the the data on top of any new data capacity.

Additionally it also means, they can't deactivate any sim for that 3 years, if they do more carp to hit the fan.
 
wizardofid said:
For one all data service providers need to buy data capacity for their userbase, they have a pretty good idea of monthly data usage, imagine having a couple of million subscribers with data that only expires in 3 years, it means the service provider has to buy capacity regardless of users using the the data on top of any new data capacity.

Additionally it also means, they can't deactivate any sim for that 3 years, if they do more carp to hit the fan.
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Networks don't buy capacity by the GB. The model of provisioning bandwidth but selling usage is one that actually doesn't work anywhere - technically each bundle costs nothing.

I've been through this conversation before and the result is the same. Whether people buy a 1 month or a 12 month bundle makes no real difference, bandwidth is provisioned on aggregated usage so it all averages out. Even if they wanted to they couldn't change provisioning on a monthly basis based on which bundles people used. Expiring data is just a sneaky way to get people to pay for the same thing again.

As for the sim issue, some thought has to go into that but it's not a big obstacle with active users. I've even suggested that they roll out numberless sims that don't expire.
 
Data should not expire. You paid for it.

Oh hell my car vaporised. I didn't use it for a week.
Buy another one.
BS.
 
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