Banks! I know exactly how bad service feel! I have an American Express platinum card through Nedbank, I was stuck in the Seychelles on praslin island in Jan'14, unable to book out my hotel or draw cash as none of the banks, hotels or travel agents will accept my Amex card, I had my kids & wife with me & tried to phone the customer service to transfer funds to my wife's blue bean card at Std bank with special clearance ,their staff were not prepared to help at all, I am disgusted that I have a card that can not be used everywhere & their bad service, they have created a lot of stress for me & wasted my valuable holiday time trying to find a bank that would help, 5 hours wasted time and many expensive calls, I will and can not accept being ignored or any of their service refusal to help when I really needed it, as money was transferred to this Amex card to use, which I could not access. I am cutting up my card/ closing the card & wish to warn others that the American Express Card is worthless in many countries. I got back to SA and no one bothered to come back to me, apologize or assist/address my concerns in Seychelles or since I am back home. They have so little regard for customers. I do not wish to deal with companies who do not value the needs of their customers or who do not care for their customers. I am truly disgusted in the lack of care and service delivery. Do yourself a favor and rather get a Master or Visa card, DO NOT get American Express Credit Cards, three overseas nightmares with this card is now enough! You will not find any listing or warnings on any of their sites notifying you as customer, as to which countries will or will not accept your card. Before you know it your stuck, with money on your card , you cant get too!