AN OUTRAGE !!!

LordBruce · Apr 11, 2004

Well it's the 11th today and I've reached my 3Gig cap.....what a joke!
and now it's slower then my 56K modem was.

Looks like they use your LOCAL bandwidth usage in the calculation for TOTAL bandwidth usage? Can anybody confirm this?

Another nice "obscure" industry for those forked tongue politicians
to feed on.

"SA ADSL, capped at twice the price."

For those who want to argue, right now in the UK a 1meg line costs
35 pounds a month and there is no cap!

caroper · Apr 11, 2004

Yes, It's Confirmed.

The CAP is calculated on Local and international, inbound PLUS outbound.

That latter one slipt in quietly a few months ago. no warning they just changed the rules.

Cheers
Chris

BTTB · Apr 11, 2004

Welcome to MyADSL LordBruce.

Send your feedback about ADSL to this lady. She is the product liason person or whatever. She also does reply to your email. At least she replied to my mail. Tell her your gripes. Your complaint is very reasonable.

Sonia Labuschagne (S)
LabuscS2@telkom.co.za

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

dikbek · Apr 11, 2004

Was the original cap based only on non-local?

BTTB · Apr 11, 2004

<blockquote id="quote">quote:<hr height="1" noshade id="quote"> Was the original cap based only on non-local?<hr height="1" noshade id="quote"></blockquote id="quote">

No. It was based on RECEIVED USAGE only. Telkom changed that without consulting the people that use ADSL.
I for one have been cheated as in most months the 3 gigs is just not enough for browsing etc. But had it been just Received Usage, then I would have been within the 3 gig limit.

Most months would be say, 3 gigs Received and 1 gig Sent.
But dont use my usage as a guideline. I dont download P2P. Its more playing online local games and international browsing for work and pleasure.

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

LordBruce · Apr 11, 2004

caroper: Thanks, sounds like it's time for Telkom to catch a wake up.

BTTB: Thanks I'll send her a mail.

The fact that they:
-Don't advertise the cap
-Include local usage as international
-Throttle you less then a modem

must be illegal?

Anybody else interested in starting a class action against
Telkom?

I paid R700 this month and now my business can't use the Intrnet, so much for the micro economy.

I wonder how much Telkom pays gov people in order to rape and pillage South Aricans with impunity ??

BTTB · Apr 11, 2004

<blockquote id="quote">quote:<hr height="1" noshade id="quote">Anybody else interested in starting a class action against
Telkom?<hr height="1" noshade id="quote"></blockquote id="quote">

Sure I would chip in. We have a smart ass advocate in our online gaming clan. He has the right presonality to take on anyone. I should ask him what a suite like this would cost.

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

SK33T · Apr 11, 2004

Wots his nick [

]

BTTB · Apr 11, 2004

Lord Vader

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

LordBruce · Apr 11, 2004

) It gets better. Our ISP hosts their platform abroad, so I can't get my e-mail because it's coming from Florida.

I wonder how my ISP is going to explain that the R250/month does include e-mail, but with the cap in place I can't get to that e-mail.

...but thats why I choose to live here, every day I find a new unbelievable, "that can't be" absurdity.

LordBruce · Apr 11, 2004

A big thanks to my isp - streamNet.co.za !! they sorted a proxy for the rest of the month.

WHO inforces the cap, Telkom or Internet Solutions ?

Somebody has opened a can of worms with these capps. To dictate the relationship between ISP and client should be brought before the competitions board.

Failure to provide (and advertise) a detailed explanation of their capping systems, including warnings that LOCAL usage counts against TOTAL usage must also be investigated.

Somebody somewhere is missing the fact that we all stand in union watching them try and screw us.

I think I'll read up on this wireless stuff and hang some ariels on
my pawpaw trees

) It's time for communities to deploy and manage their own networks anyway. We can link our "clouds" with sat uplinks and be done with this childish nonsense.

Is it possible to use peer2peer code for some kind of distributed cache amongst a community?

BTTB · Apr 12, 2004

<blockquote id="quote">quote:<hr height="1" noshade id="quote">WHO inforces the cap, Telkom or Internet Solutions ?<hr height="1" noshade id="quote"></blockquote id="quote">

Telkom.

This has been one of the major topics discussed on these forums.
Why is the line rental cost so high? Telkom says that it is because of the high cost of International Bandwidth. Bollocks we say.
Telkom charges what they please as their is no competition. Firstly, the line rental should not cover the cost of bandwidth. This is an ISP charge. In telkoms case, SAIX.
Secondly, the market should determine the price of the ISP charges, not Telkom.
The whole situation is monopolistic, yet ICASA does mothing. Or appears to do nothing. Telkom says nothing yet puts up a good front, but banks your money every month.

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

Karnaugh · Apr 12, 2004

<blockquote id="quote">quote:<hr height="1" noshade id="quote">WHO inforces the cap, Telkom or Internet Solutions ?<hr height="1" noshade id="quote"></blockquote id="quote">

IS dont even offer ADSL?!?! Where did that come from dude?

<blockquote id="quote">quote:<hr height="1" noshade id="quote">The fact that they:
-Don't advertise the cap<hr height="1" noshade id="quote"></blockquote id="quote">
They sure do.

<blockquote id="quote">quote:<hr height="1" noshade id="quote">-Include local usage as international<hr height="1" noshade id="quote"></blockquote id="quote">
This is indeed stupid, as are 99.99% of Telkom packaged services.

<blockquote id="quote">quote:<hr height="1" noshade id="quote">-Throttle you less then a modem<hr height="1" noshade id="quote"></blockquote id="quote">
Yes telkom simply say "you will be routerd through a slower link", in actuality its more a disconnection from the rest of planet earth, but hey this is Zimbabw... oh hang on this is SA... yes.. see the previous point.

<blockquote id="quote">quote:<hr height="1" noshade id="quote">must be illegal?<hr height="1" noshade id="quote"></blockquote id="quote">
Illegal? No. Criminal? Yes.

If media were to correctly inform the public just how much they are being ripped off we might see a different face. Telkom seem to do a good job of covering their tracks though.

- Colin Alston
colin at alston dot za dot org

"Warning: Use with extreme caution."

BTTB · Apr 12, 2004

<blockquote id="quote">quote:<hr height="1" noshade id="quote">If media were to correctly inform the public just how much they are being ripped off we might see a different face. Telkom seem to do a good job of covering their tracks though.<hr height="1" noshade id="quote"></blockquote id="quote">

They have the money (our money) from the exhorbitant profits to have extensive advertising campaigns. Why I ask you as where alse are you going to get a phone from? Its like the old PPC Cement Advert showing the new and the old Van Stadens River Bridge all built with PPC cement. Well I ask you, like telkom where else does one buy Cement from other than PPC and where else can you order a phone from other than Telkom.

This practice of advertising when you have no competition is puzzling. It reflects that the Company is doing well and have excessive profits on their Income Statement they wish to shed before taxation. They also have marketing departments geared solely for the purpose of promoting the comapnies interests. These marketing departments and extensive advertising all come at a hefty price. The price paid out of our high Telkom Accounts. Where else?

Telkom can employ Markinor, Advocates and whoever they need to perpetuate their position of self promotion.

A person visiting this forum should browse http://www.icasa.org.za/ and just look at the extensive litigation in process. Telkom suing this one and this one suing Telkom. Its actually sick. Each one of these cases tell a story of people in the industry battling against formiddable odds trying to rectify Telecommunication in SA. Each case strectches out for years and must be costing the litigants millions. Even when a decision against Telkom is ruled, this is not the end as Telkom Appeal the ruling and the story drags on for another year or so.
I wonder where else in the world would a listed company enjoy such legal protection as does Telkom. Their Legal Department must be swamped with paper work just trying to keep their position in the market.

And will the SNO be the publics saviour. So far i have very little faith in the SNO. They must be spending millions just trying to put the shareholding together. They will have to recoup these costs and the SA Public once again will foot the bill.

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

LordBruce · Apr 13, 2004

BTTB: Yeah I hear you !

BUT...Telkom gets away with it because South Africans are
divided and apathetic. We don't complain! not ever. We know
Telkom is a "disease" but we should also be asking WHO
provided Telkom with blatant impunity?

What would you suggest as a good name for an action website/campaign?
www.telkomclassaction.co.za ? A community driven project were people
with net access help register people without access. We bring the
communities together and legally document the extent of Telkom's
pillaging. I know the overseas chat forums are full of expats who
are very supportive of those who decided to stay here. Probably
because they've moved to a country where the citizens don't take it
lying down.

I tried to phone Telkom Business today

what a joke! I figured it
would be a nice feature if we recorded our calls to Telkom, ripped them to
an mp3 and uploaded them to a central server.

Also might be an idea to start maintaining (and post) a Telkom contact
list, something beyond the 10217 and 0800 "/dev/null" dead end. Also
need to link to the Chamber of Commerce and the competitions board.

Who is the minister of "Post and Telecommunications" That is the person
who is ultimately responsible for Telkoms impunity.

It also comes down to the fact that we must "either putup or shutup"

BTTB · Apr 13, 2004

Nope my friend, I will never shutup for anyone. Of course everything in good taste. Telkom deserves everything that is coming their way. They have blatantly ignored consumer complaints. Had it not been the fact that MyADSL's 2004 ICASA Complaint had to be answered, because of ICASA's legal requirements, we would never of even had a reply from Telkom. They will use the system to their own benefit as long as they can. And when they have finished with our wallets and realise they are losing customers one day due to competition, they will engage a massive advertising campaign which we end up paying for anyway and proceed to advertise how wonderful they are and how the industry has changed and how they are trying to keep up with the industry, bla, bla, bla.

The minister is Dr. Ivy F. Matsepe-Casaburri. http://people.africadatabase.org/people/data/person5257.html

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

beyers · Apr 13, 2004

Hi BTTB

It would be nice to find out what a law suit will cost, and also to find out from your lawyer-friend what our rights are.

I am sure many will chip in. In any case I think it is time to set up a fund for MyADSL, which it can use to launch operations.

RPM, don't you think we should open a "donations" link on the site?

Regards

BTTB · Apr 13, 2004

Sure, I can donate funds for a law suite. Im not sure how this would influence the ICASA Complaint. It might polarise the situation.
I think it's about time that we had some feedback from RPM relating to the ICASA Complaint. Is this complaint going to go to another level? I was under the impression their was supposed to be a hearing.

<hr noshade size="1">You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.

beyers · Apr 13, 2004

A law suit or other action should be planned and coordinated very carefully wrt other actions and processes.

If we have a running fund, we can take more concrete actions, the most obvious being legal action (ultimately), but there may be other actions also if we have some financial backing.

I saw tonight, while browsing through all political parties, that the DA supports cheaper and better internet access. We could have made an election issue out of this.

But someone has to devote time and money to drive these projects. A fund for the ADSL community may make a lot more things possible, since it appears as if the current (relatively cheap) avenues (approaching the press etc) have been exhausted.

Myrrdin · Apr 15, 2004

I'm prepared to chip in.

Of course I don't look busy.....I did it right the first time.

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