Any new info on ASA

Torlin

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Jun 30, 2004
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37
Do any of you know what is going on at ASA??? Have they reached a verdict yet?

Sentech a perfect example of: “When great ideas go terrible wrong!”
 

gripen

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Aug 14, 2003
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dont get too excited. ASA cleared mweb on their 3 times faster lies. They had no problem with that. Meanwhile they say (in the ad) "tired of waiting for downloads.. get mweb - 3 times faster blah blah blah". 3 times faster on browsing maybe but no ways ever on downloads. You can get maybe 10% faster with compression (like Gzip etc) on downloads but not 300% or even near it. Yet, the ads are still shown so whats the use of the ASA then if they didnt do the technical research to determine if 3x was a lie or not. Unless of course Mweb has modified the ads after being given the go-ahead.
 

Torlin

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Jun 30, 2004
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That is true. But at least it will be a small victory when SENT*** has to change their ads. For instance "We now offer the 1024K package, it gives go download speeds up to 8Kb/s, the rest of the 'BROADBAND' is given to the Incompentent Sentech charity, "help orcs exceed themselves!!!" " Yea I know, but it would have been good for a laugh.

Sentech a perfect example of: “When great ideas go terrible wrong!”
 

guest2013-1

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Aug 22, 2003
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re: Mweb Advert, it says "makes surfing up to 3 times faster" which I believe they do... not downloads

Could be misleading to those not in the know...

Sentech, 99% downtime guarunteed!
 

gripen

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Actually it says "waiting for your downloads? get mweb - 3 times faster." I saw it tonight. I know. They might have changed it. Look out for the ad. I do believe that it is possible to make surfing a little faster.
I reckon it is DESIGNED to mislead your average layman. The technicality could be/was the fact that your average person determines "downloads" as browsing. Still, that means nothing.. as a customer if I expect 3-times-faster-downloads or broadband (as was advertised) then thats what I will get no matter who I am (otherwise its false advertising)

noone, just check the sp on guaranteed in your sig.
 

guest2013-1

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Aug 22, 2003
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greedyfly, after they show that, they say "making surfing up to 3 times faster"

The whole misleading part coming from the dude lying sleeping on his keyboard waiting for a download to finish, next time try and listen for it, the dude says it quite fast, and its a very good marketing trick to say the "up to" real fast...

same things apply when you buy a brand new car for only 199999, if you have that much money to spend on a car, hell, give them the extra rand to make it a cool 200k! :)

Most people are sheep... me included....

Sentech, 99% downtime guarunteed!
 

arf9999

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Jul 5, 2004
Messages
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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by greedyflyza</i>
<br />actually they dont advertise anymore anyway. so its moot.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Website is still up. And still making same claims.

Also, if an ad is deemed to be misleading, the ASA can "suggest" that an ad is taken out in the same media to explain the situation to the consumer.

Also an ASA ruling is newsworthy....
 

donn

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Jul 17, 2004
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213
The <b>ASA</b> sent me a letter on Friday to say they have set up a committee to investigate the matter, and they have given the advertiser time to respond. I think Sentech is trying to stall things until they can get their bandwidth management to work. I guess this means we have a <b>long</b> wait ahead of us. You can read my complaint on my web site. http://privacy.4mg.com

I have objected to their use of the term "Enter the Broadband Zone", which is on everything from their modem box to their connection software to their web site. I think its going to be difficult for them to wriggle out of that one.

The only bad part of the whole affair is that the committee is going to ask for expert input from the ISPA. But Sentech is a member of the ISPA because of their InfoSat service.

<b>M Web</b> provided the ASA with a technical report prepared by DiData to say that the user would experience speeds that are 3x faster. But M-Web has been very cagegy about supplying this report to anyone or posting it on their web site, even though they promised me that they would. I think it's time to follow this up &lt;grr&gt;
Again, there is info on my web site [:)]

I have also filed a complaint with the ASA about <b>Telkom's ADSL</b> advert. They have received it, but no date has been set. They have to give Telkom the right to reply.




<hr noshade size="1">
Donn Edwards

Why is ADSL like a Cheeseburger? Find out at http://privacy.4mg.com
 

arf9999

MyBroadband Member
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Jul 5, 2004
Messages
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Donn and Flyboy,

Both of your complaints have been under review for weeks now. I think that the advertiser has had plenty of time to respond. I think it is time to put some pressure on the ASA.

-A
 

flyboy

Active Member
Joined
Jun 3, 2004
Messages
70
Arf,

The advertiser has sent their comments to ASA ages ago. It was referred to ISPA and all the docs (mine and Sentech's) was emailed to ISPA but never arrived ... appears the mail was too big and rejected. ISPA has confirmed receiving the information on Tuesday and it is currently under review by 3 members of REGCOM

BTW somebody posted that sentech does not advertise anymore. I saw an ad for them about a week ago in a mag but dont recall which one though.
 

passif

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Joined
Feb 21, 2004
Messages
138
I am sitting with the latest edition of 'Bright Spark' (August 2004) that came with my copy of Brainstorm magazine. Bright Spark is a magazine from enterprise connection (or some such) and has a big MyWireless add in it - A4 size. Right next to an article on how wonderful Sentech's Mywireless is.

&lt;sarcasm on&gt;

Man, reading the article I think we should go for this Mywireless product - just listen to this:

"Offering 24-hour unlimited Internet connectivity at speeds that compare to Telkom's ADSL offering and prices that are far more affordable". "...and provide blazingly fast Internet connectivity to anyone in the coverage areas". "And use of the service is unlimited...".

Sounds good innit?

&lt;/sarcasm off&gt;

Ooo, this is interesting, according to Sentech's addy, 'you can send and receive your emails, data and visuals at high speeds cost effectively', and 'with MyWireless there is no capping of your gigs, no throttling of your bandwidth'.

---
Sentech and Telkom: The pupil surpassing the master
 

arf9999

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Jul 5, 2004
Messages
6,791
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by flyboy</i>
<br /> ISPA has confirmed receiving the information on Tuesday and it is currently under review by 3 members of REGCOM

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Any news??

MW128, Tower <b>60</b>(Northpark Plaza), Signal:16%,S-N-L: 7, BER: 45%
 
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