Any Way To Cancel Mweb Immediately? Release Line

Ak_Akhil

Active Member
Joined
Nov 5, 2017
Messages
31
We have been suffering with slow internet for a while now and would like to switch to the HomeUnlimited package from Telkom to see if that makes a difference. The problem is you have to give a months notice meaning I will have to wait till the end of December to switch which is really annoying. Is there a way to release the line and pay for a smaller package to bypass this?
 

Ak_Akhil

Active Member
Joined
Nov 5, 2017
Messages
31
Anyone has had experience changing product from adsl to LTE? Does the adsl line get released or do you have to wait 2 months to be able to change products.
 

isie

Honorary Master
Joined
Jan 16, 2010
Messages
12,604
Anyone has had experience changing product from adsl to LTE? Does the adsl line get released or do you have to wait 2 months to be able to change products.

on telkom IIRC you have to give a month's notice to cancel the ADSL and the LTE is a new separate contract so you can sighn up for the LTE at anytime, its just you can end up payng double if they dotn cancell the ADSL on time , they only allow transferring from ADSL to fibre.
Not sure if that has changed
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
20,429
Get a test account then enter the new details in the router, test there.
 
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