Anybody signed up with Tymebank?

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unobeat

Expert Member
Joined
Feb 6, 2014
Messages
1,059
So today I performed my 1st ever transaction to activate my debit card and to test at my local Pick n Pay.
No issues at all.

Lady at the till scanned the card for Smartshopper and asked if i am paying with the same card and all went well.
My goal saves on the other hand are going well,.

Happy Customer.
 
cavedog

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
22,660
unobeat said:
So today I performed my 1st ever transaction to activate my debit card and to test at my local Pick n Pay.
No issues at all.

Lady at the till scanned the card for Smartshopper and asked if i am paying with the same card and all went well.
My goal saves on the other hand are going well,.

Happy Customer.
Click to expand...

Yes PnP cashiers have improved a lot. Some scan or swipe smart shopper just and ask if you are paying with it and if you say yes they tap it as they hand it to you. Less than R500 no pin. More than R500 always asks for pin. I basically ALWAYS tap even for large amounts because I like having my card in my hand not inside some machine that has a faulty chip reader. Then you end up with cashier scratching and licking the chip. Yes I kid you not one cashier actually licked the chip on my card and rubbed it on her shoulder because of their faulty POS machine.
 
DanDango

DanDango

Honorary Master
Joined
Sep 4, 2013
Messages
11,065
cavedog said:
Yes I kid you not one cashier actually licked the chip on my card and rubbed it on her shoulder because of their faulty POS machine.
Click to expand...

Wat8.jpg
 
surface

surface

Honorary Master
Joined
Oct 23, 2006
Messages
26,596
surface said:
Close to 48 hours; same pending for approval. Are you guys really banking with this bank?
Click to expand...
72 hours since registration but I received a call yesterday and couldn't hear anything. From call received today, apparently there is hold on my account because of some incomplete information. One can't enter that info during registration. Awaiting removal of that hold now. But happy that system works so far.
 
C

cr@zydude

Honorary Master
Joined
Jul 20, 2008
Messages
10,518
surface said:
Is this a loophole or something?
Click to expand...

Their system starts increasing interest rates when you deposit any money. Adding more money doesn't reset the rate. It's thus to your advantage to keep accounts with R1 at 9% for when you can make big deposits.
 
TheChamp

TheChamp

Honorary Master
Joined
Feb 26, 2011
Messages
57,358
surface said:
72 hours since registration but I received a call yesterday and couldn't hear anything. From call received today, apparently there is hold on my account because of some incomplete information. One can't enter that info during registration. Awaiting removal of that hold now. But happy that system works so far.
Click to expand...
I got sorted today, also poor voice quality on the phone but at least I could make out what was being said, mine was held up by some ID fraud issues I had previously. I am happy that they seem to be on the ball security wise.
 
C

Chamul90

New Member
Joined
Nov 15, 2019
Messages
1
Hi.

The thing keeps telling me account on hold. I was at pnp at the kiosk with the assistant and even then it told me it was on hold, so i couldnt get my card.

Smart shopper nr: 7353280041741840

Please help me???
 

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S

SZN

Expert Member
Joined
Oct 13, 2009
Messages
2,905
So the app has been updated to support Android 10 now (v1.10.3). Had to relink my device (which took 20sec) but it's all good now.

My only complaint with Tyme currently (and it's a big one) is this stupid profile system. They have verified my address, but I'm still on profile 2 limiting my overall account balance to R50k which makes the account borderline useless. Support say there's nothing that can be done to upgrade the profile (been to the kiosk, logged tickets, etc) and I need to wait until next year. They've been around for a year now publically so you think something so basic would be implemented.
 
M

MirageF1

Executive Member
Joined
Jun 29, 2018
Messages
7,765
Shalin_ZN said:
... Support say there's nothing that can be done to upgrade the profile (been to the kiosk, logged tickets, etc) and I need to wait until next year. They've been around for a year now publically so you think something so basic would be implemented.
Click to expand...

I'm in exactly same position.
Wth are they waiting for...to emerge from the dark ages of pen and paper admin?

Mind you...the fact that online payments are not available a year after launch shows you much..they can hardly be taken as a serious modern Banking institution.
 
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backstreetboy

backstreetboy

Honorary Master
Joined
Jun 15, 2011
Messages
37,557
blunt said:
whats the new card look like and is there any way to tell if you reprint that you're not going to just get old stock of the previous one?
Click to expand...

Just the logo being added and the placement. Nothing to write home about. Best would be to go to a very busy Pnp.
742497
 
The_Librarian

The_Librarian

Another MyBB
Super Moderator
Joined
Nov 20, 2015
Messages
37,656
Only one niggle - if you pay money into your Tymebank account (from Capitec etc) on a Friday afternoon, be prepared to wait until Monday late to get your money.

Just a word of warning.

Apart from that, zero issues so far.
 
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