Apple fined $9 million for misleading customers about repairs

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Apple fined $9 million for misleading customers about repairs

The Australian Consumer and Competition Commission (ACCC) has fined Apple AUD$9 million (R92 million) for misleading clients into believing they could not have their iOS devices repaired by an authorised Apple store if they had been previously handled by third-party repair companies.

The Sydney Morning Herald said the ACCC launched court action against Apple after it received complaints about “error 53,” which disabled certain Apple devices after an operating system update was downloaded.
 

OCP

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Jan 23, 2014
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Pffft - pocket change!

That's like fining the BMW X6 driver R50 for speeding :)
 

OCP

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because they're a trillion dollar company?
That would be it.

I see these fines as nothing more than a revenue stream (like traffic fines)
If they prevented sales of Apple devices for 6 months that would send a much stronger message don't you think?
 

The_Librarian

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Pffft - pocket change!

That's like fining the BMW X6 driver R50 for speeding :)
Unfair comparison - especially if it's a SA BMW driver - most probably said BMW driver is out of pocket (and have no money) after filling up his tank of super-expensive fuel here :D :p :D
 
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Sl8er

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I bet this is not the only place (Aus) this has happened.
 

SauRoNZA

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Not sure how it's misleading exactly? It was an error that resulted because of a third party repair...not like Apple communicated to them in any way so how can they have been misleading?
 
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