Hi Neil
Considering eCommerce in SA is still relatively under developed in comparison to Europe and North America, what do you see as the main obstacles against mainstream adoption and growth in South Africa?
How does Raru intend to reward 365 customers? is there a rewards programme in the works eg. @ Wish, if you log in daily over consecutive days you get an extra 5% discount off your purchase.
Is there going to be some Jan Braai-goodies for sale on Black Friday?
But, more seriously: How do you strike the balance with Raru staff members being very accessible on Sagamer's forum? Do you give them dedicated time for the personal touch, or not? Do you think this personal contact is part of Raru's success and something other eCommerce sites can learn from?
Are you using or planning to use machine learning to improve your website and stock management, do you think you guys have enough or the right type of data to train an algorithm to help increase sales?
What is the best way to manage logistics effectively in eCommerce? By that I considering: warehousing, distribution, forward / vertical integration, buy a distribution (courier) company --> thinking about how Takealot bought Mr D...