Att: Shaun Green re: Bandwidth manager

[MrH]

Besides wasting money on phone calls to wbs and then getting charged for the "free" 1g which was put on my account by wbs, I still get cut off at 23:30 on the 31st of Aug.

This is cr@p and that damn BW manager is getting worse by the month.

Please sort it out or get someone that can sort it out as I use this connection for important business and this is now the second time it's gone down in 2 days.

One of the reasons I got iBurst in the first place was because I would still have connection after I reached my 3g cap, but if this problem happens again I am cancelling as I can't afford to be just cut off because of that dumb BW manager.

Since restart at midnight I have been disconnected 4 times while trying to post this message.

Rather not cut off but capped as I could get to wbs webpage, and the only way I could get to any other site was to reset the modem and get another IP which lasted for a minute or so each time. Been capped again twice now while editing this post.

 

[MaD]

This is cr@p and that damn BW manager is getting worse by the month.
(

Or better?

 

[MrH]

Thats a dumb comment since I have never been an abuser, besides that BW manager is becomming erratic and capping whenever it feels like it without giving the 64k after cap.

 

[MaD]

I meant better - as in better for them, not you

 

[MrH]

ahhh ok, don't mind me I was peed off at the time and still in the process of cooling down in regards to wbs BW manager messup.
And to think I had just said in a previous post that it seemed they were starting to get it all together.

 

[BicPen]

I want to know why the hell I need to reconnect in order to get my speed at the beginning of the month?!?!?!?!?!

 

[kingrob]

WBS is just like Geldbom - refuse to talk to their customers.

I think it's because no-one at WBS knows how to send an email - and it's gonna cost them dearly. If you ignore your customers, it's time to close shop.

 

[LCE]

I started to get this cap problem already in May. It was a "VIRUS". mmm and on the 1st of the month the virus is just going to walk away. Funny...

I don't know about how this BW manager works. I shut down my system last night at 11:50pm (everything but not the UTD). This morning my bandwidth is on 44MB and I check the bandwidth first thing. That is a little bit funny. Perhaps also their clocks on this system is out.

I also had problem with my SMTP server and it took WBS 29 Days to respond.

Good luck MrH (and tell WBS to fix their problem. They advertise a product that has 3 GB and the 64kbps. Using 3GB and then the 64kbps is then not ABUSE, it is the product you are paying for.)

 

[MrH]

LCE, at the moment I'm not going to do anything as I am still fuming here and will probably do or say something I might regret.
I never even got to use up that so-called free 1g which they charged me for and I got cutoff.
WBS have got to sort out that BW manager or they going to have a lot of very pissed off customers.

It is also no good only me complaining, we need a whole group of users to do the same at the same time.

WBS should also open up a NG so we can discuss the problems, besides at this point in time they only need one section which they can call the "FlamePit"

 

[Jerry]

MrH, I sympathize with you as many of us have been down this road again & again & again & again & again...

 

[alchamy]

MrH, I sympathize with you as many of us have been down this road again & again & again & again & again...

Yup, WBS does not seem to concerned either.