Attempting to buy once off MyGig1 on Vodacom.co.za

[SlinkyMike]

Tried twice now and both times it says the purchase is successful but then it doesn't reflect in my available data.

Is something wrong with the portal currently? Have I actually bought 2gigs now? (I probably can't use all that before it expires...)

Any help?

 

[bwana]

You should probably give it a little more time to reflect. Or call customer service to be sure.

 

[SlinkyMike]

Thanks, last attempt was around 10:30 this morning though, never usually takes that long. Couple of minutes max in my experience.

Customer service it is I guess.

 

[IceOgre007]

I have been struggling with the same thing for 2 days now. I also don't see my balance reflect the data I bought. Customer Care is no help in this regard, they just tell me to check the balance via *082111#
Good luck though