Audi A4 2011 2.0T Multitronic - INSANE OIL CONSUMPTION!

[StrontiumDog]

I agree with 3lOH55A. You've got no time to play nice with the Nissan dealership. That salesman was either playing dumb with you or he is dumb. And for a so called reputable dealer they sold you a car that had not been serviced at the required interval?

 

[wizzard2]

That Nissan dealer sold you that car with that issue. It's not something that happens the next day. This oil problem creeps up gradually. They should cover the costs if Audi doesn't foot the bill.

But speak to Audi SA. Out of 4 cases that I know of, they covered the repairs. After that, your engine will run happily for many miles to come.

Don't waste time though, contact Audi SA and threaten that Nissan dealership with the ombudsman.

So I contacted Nissan and they, in turn, contacted Audi. I was supposed to go see someone that goes by Ashley (don't know surname) and he sent someone else. Anyway, so they still didnt want to do the oil consumption test, as I need to do a software update first. I've been told the software update requires a different oil seperator valve. R4.2k . This would be for my own account. Then they can only do the oil consumption test. They reckon the oil seperator valve sorted out the issue in about 90% of the cases, I dont quite believe them on this but anyway.
Stage 2 is when they do pistons and ring and crankshaft or something, they said between 60 and 70k, also for my own account. They said when they send the case to Audi SA , they sometimes foot the bill but they cannot gaurantee it.

Looks like I'm forced to do the oil separator thing.


Additional Contact details for anyone else that comes accross this.

Motor Industry Ombudsman of South Africa : http://www.miosa.co.za

The Guide to Consumer Rights : http://www.labourguide.co.za/consumer-protection/1170-the-consumer-protection-act-your-guide-to-consumer-rights-a-how-to-protect-them

Audi South Africa Contact Details : http://www.audi.co.za/za/web/en.html#layer=/za/web/en/layers/contact-details.html 0860 434 838 (Local)

Office of the Consumer Protector: Contact Us: https://www.westerncape.gov.za/your_gov/25/contact-us

I must say I really wished I knew about the 6months thing sooner.

 

[James Evert]

Hi Everyone

So I've bought a new car , Audi A4 2011 2.0T Multitronic (44k kms on clock)

Since buying the car I discovered that it uses an insane amount of oil

I don't even have the car two months and probably drove it just under 2000km or there about.
After the first 2-3 weeks the oil light came on and the oil level marker was empty, I threw in a few pints and it showed full again. I filled up last week and it was nearly empty again, I threw in more oil (3 pints) . This can't be normal right? Then I looked in the book and saw it uses about 1ltr every 1000km. I thought to myself WTF. Still not convinced that this is normal so I did some googling and found it to be a common problem that even resulted in a class action suit agains Audi
You can find it here http://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml

Contacted the person I bought the car from and he basically just said contact Audi.Which I did and they said to bring it in and they going to do a oil consumption test. Zero about cost. "Starting to get worried" especially about potential costs.

Has anyone else had this issue? What are your thoughts and what do I do next. Has anyone had the issue and got it fixed if so at what cost?

Thanks

The Funky Tech Guy

So I know this is an old thread but I have read an interesting post on the Audi Club forum. It seems that someone has developed a method to repair these oil consumption issues without replacing the pistons or piston rings. This may be of interest to some of you because the repair is a whole lot cheaper than an engine rebuild.
You can read the post here: https://www.audiclubsouthafrica.co.za/forum/viewtopic.php?f=5&p=8492#p8492

 

[TheChamp]

So I know this is an old thread but I have read an interesting post on the Audi Club forum. It seems that someone has developed a method to repair these oil consumption issues without replacing the pistons or piston rings. This may be of interest to some of you because the repair is a whole lot cheaper than an engine rebuild.
You can read the post here: https://www.audiclubsouthafrica.co.za/forum/viewtopic.php?f=5&p=8492#p8492

Must be very privileged information if one needs to register.

 

[wizzard2]

So I know this is an old thread but I have read an interesting post on the Audi Club forum. It seems that someone has developed a method to repair these oil consumption issues without replacing the pistons or piston rings. This may be of interest to some of you because the repair is a whole lot cheaper than an engine rebuild.
You can read the post here: https://www.audiclubsouthafrica.co.za/forum/viewtopic.php?f=5&p=8492#p8492

Hope its not just a method to get new registration.

 

[wizzard2]

Seeing as Im here. Here is a quick update of the issue.

The issue is resolved

However the whole process is took forever and tiresome.

Tried getting Legal wise for assistance and that didnt go well. Man they flippen useless and after being with them for more than 10 years I subsequently cancelled.

So in short, Nissan took the car from me and gave me a courtesy car. What initially should have been a month turned out to be just over a year with many many many follow up emails from me, calls, delays etc.
Audi eventually said there is nothing they can do and completely wiped their hands off this one.

The costs came to about R68k
I paid 17k
Nissan paid 37k
and insurance 14k

I literally was just tired of the process and eventually settled with them on the above.

I will never buy an Audi again, thats for sure.

Had the car now for about 6 months and the oil consumption didn't even move yet.

 

[James Evert]

Seeing as Im here. Here is a quick update of the issue.

The issue is resolved

However the whole process is took forever and tiresome.

Tried getting Legal wise for assistance and that didnt go well. Man they flippen useless and after being with them for more than 10 years I subsequently cancelled.

So in short, Nissan took the car from me and gave me a courtesy car. What initially should have been a month turned out to be just over a year with many many many follow up emails from me, calls, delays etc.
Audi eventually said there is nothing they can do and completely wiped their hands off this one.

The costs came to about R68k
I paid 17k
Nissan paid 37k
and insurance 14k

I literally was just tired of the process and eventually settled with them on the above.

I will never buy an Audi again, thats for sure.

Had the car now for about 6 months and the oil consumption didn't even move yet.

Well, that is exactly why I thought the info on the Audi forum might be useful. 68K is a lot to pay for this repair and most people do not have extension plans on their warranties i.e. they would have to pay out-of-pocket.
It's true, you do have to register but it's just a forum with no advertising or unsolicited email.

 

[James Evert]

Must be very privileged information if one needs to register.

I have been researching the net for many years after I experienced the oil consumption issue on my 2010 Audi A3 1.8T. This is the first time that I have read anything different from the usual "engine rebuild" story.
Like most forum's, this one included, you will have to register.

 

[berrypi]

CPA. Use it. Secondly, having to do "all these pre-requisits" is for you to actually pay for the repair which they will say, awwww... let us do it for you on the house.. meanwhile you paid for it already.

Oil consumption should NOT be that high. If its a known issue and you gotta live with it... then reconsider the brand going forward.

The rings and pistons needs to be replaced. They will use the VW G6 rings and pistons as it prevents the blow-by.

Advice : while you paying it off, focus your energy on harassing AUDI SA and Germany.