Nikesh

New Member
Joined
Jan 2, 2017
Messages
6
Hi guys. I need some help with connecting my headphones to my PC. I am trying to connect my Bose QC25 headphones to the front audio jacks of my PC so that I can use both the audio output and mic input at the same time. I am trying to us a Ugreen audio/mic splitter to achieve this. However, I can't seem to get the mic to work. It seems as if the audio works but nothing gets picked up through the mic. I really don't want to have to buy another pair of headphones so any help would be appreciated. Hardware details below:

_______________________________
Headphones: Bose QC25 (https://www.bose.com/en_us/products...oise-cancelling-headphones-apple-devices.html)
Audio/Mic Splitter: Ugreen Gold Plated Splitter (http://www.ugreen.com.cn/product-771-en.html)
PC Case: Corsair Graphite 760T (http://www.corsair.com/en-us/graphite-series-760t-arctic-white-full-tower-windowed-case)
Motherboard: MSI Z170A Gaming Pro Carbon (https://www.msi.com/Motherboard/Z170A-GAMING-PRO-CARBON.html#hero-overview)
Audio Driver: Realtek High Definition Audio Driver v6.0.1.7960
 

AVSupply

AV Supply representative
Company Rep
Joined
May 9, 2013
Messages
1,015
Hi guys. I need some help with connecting my headphones to my PC. I am trying to connect my Bose QC25 headphones to the front audio jacks of my PC so that I can use both the audio output and mic input at the same time. I am trying to us a Ugreen audio/mic splitter to achieve this. However, I can't seem to get the mic to work. It seems as if the audio works but nothing gets picked up through the mic. I really don't want to have to buy another pair of headphones so any help would be appreciated. Hardware details below:

Do your headphones work correctly on a smartphone (Audio and Mic)?

We sell a similar product to the Ugreen splitter

https://avsupply.co.za/product_info.php/35mm-cables-smartphone-headset-adapter-p-451

Maybe the splitter you bought is faulty? If you live in Cape Town, you are more than welcome to test our splitter and return it if it doesn't work correctly

Have you tried the Ugreen splitter on the rear jacks of your PC, and is the Mic enabled / unmuted?
 

Jimmy-Z

Senior Member
Joined
Sep 25, 2011
Messages
757
Could be the mic is disabled under recording devices. I've used the splitter/joiner from avsupply a long while back & they worked fine with my phone's headphones on my PC.
 

Nikesh

New Member
Joined
Jan 2, 2017
Messages
6
@AVSupply: Thanks for the feedback. I actually bought two of the splitters (one for myself and one for my mate). Neither splitter works on the front jacks of our rigs and we have different mobos and cases. The headphones themselves work perfectly. We have also tried using Apple earpods and the mic also doesn't work. I will try to plug it into the rear jacks which I know work since my surround sound system works fine.

Could there be a software issue that's causing this?
 

Nikesh

New Member
Joined
Jan 2, 2017
Messages
6
Could be the mic is disabled under recording devices. I've used the splitter/joiner from avsupply a long while back & they worked fine with my phone's headphones on my PC.

I did check that it is enabled under recording devices and set to the default input device. I will check again though to make sure.
 

Nikesh

New Member
Joined
Jan 2, 2017
Messages
6
Do your headphones work correctly on a smartphone (Audio and Mic)?

We sell a similar product to the Ugreen splitter

https://avsupply.co.za/product_info.php/35mm-cables-smartphone-headset-adapter-p-451

Maybe the splitter you bought is faulty? If you live in Cape Town, you are more than welcome to test our splitter and return it if it doesn't work correctly

Have you tried the Ugreen splitter on the rear jacks of your PC, and is the Mic enabled / unmuted?

What would be the shipping cost to JHB for your adapters (x2)?
 

AVSupply

AV Supply representative
Company Rep
Joined
May 9, 2013
Messages
1,015
What would be the shipping cost to JHB for your adapters (x2)?

Economy courier is R80 for up to 2KG. Is there anything else you might need to save on shipping?
 
Top