Axxess order delivery

[MirageF1]

HI just ordered their basic 20GB SIM only package to bide me over until i get my fibre sorted at my new possie.
I'm based in S Subs, CT.

Just wondering how long approx it takes to deliver and if they notify you that its on it's way so one can make suitable collection arrangements?

 

[SlowInternet]

I would also like to know. I received a sms yesterday morning (4/12) that I will be contacted within 24 hours to confirm delivery address. Up to now nobody has contacted me.

 

[pedruid]

I would also like to know. I received a sms yesterday morning (4/12) that I will be contacted within 24 hours to confirm delivery address. Up to now nobody has contacted me.

I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.

 

[MirageF1]

I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.

I do hope he's an exception rather than the norm.
Not looking gr8 though..at least Afrihost was pretty on the ball in keeping one up to date and supplying their service once ordered...

 

[SlowInternet]

I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.

I do hope he's an exception rather than the norm.
Not looking gr8 though..at least Afrihost was pretty on the ball in keeping one up to date and supplying their service once ordered...

I just received a sms advising that my sim card will be delivered on or before 12 Dec. Seems like they are not in a hurry to deliver any sim cards

 

[Inn3rs3lf]

I have been waiting over two weeks for signing up with Axxess and their Cell C offering. I got the sms stating I would be contacted, three days ago. Nothing. I called them myself today and they state next week. Who knows. Have a look at Hellopeter for Digital Planet and their delivery...it's pathetic.

 

[epah]

I am in joburg and mine also took over a week when I ordered back in feb/March

 

[MirageF1]

Bad start...can only get worse....

think I might cancel now and sign up elsewhere???, cant be arsed with these reseller/ISP's sharks with no infrastructure or clue about CS.

 

[SlowInternet]

What a surprise, I received my sim card just now. Will try it out tonight.

 

[MirageF1]

What a surprise, I received my sim card just now. Will try it out tonight.

Nice. Where you situated and when was it ordered?

 

[SlowInternet]

Nice. Where you situated and when was it ordered?

I'm in Heidelberg Gauteng and ordered on 1 December

 

[SlowInternet]

Not great but not to bad for somebody that doesn't have coverage according to Afrihost and Vox

 

[MirageF1]

^^^ Far better than many during peak. Be grateful.

Some can't even get dial up speeds.

 

[MirageF1]

Sim finally delivered midday today, RICA'd by RAM delivery driver at my front gate....internet came online within 2 hours of placing sim in my router so not too bad i guess.

Speeds very modest...5-7Mbps dl, 0.10Mbps upload and I notice connection slows/freezes intermittently every few minutes whilst browsing...

Guess you get what you pay for - R219 for 20GB.

 

[SlowInternet]

Mine has been down since Saturday night and I only get generic replies from the consultants. Seems like they cannot read and doesn't know what to do

 

[MirageF1]

Mine has been down since Saturday night and I only get generic replies from the consultants. Seems like they cannot read and doesn't know what to do

See this thread I posted in tonight - might brighten you up a bit. Not.

https://mybroadband.co.za/forum/thr...ta-throughput-experience.971831/post-22601168

 

[MirageF1]

HI anyone with Axxess LTE/-A that pays via Debit/CC.

My line has been suspended and no matter how many times I try to pay using their crappy &$^%$ vcs.co.za payment system it gets denied for no reason although I have more than enough funds avail and all i get from Axxess support is its been denied contact your bank!

Frustrating to say the least...day 2 with no internet access for my mother.