Axxess Throttling Steam Downloads

ranalape

New Member
Joined
May 15, 2017
Messages
2
Every day I get heavy top swak throttled by Axxess,

My other internet services like YouTube and Netflix work decently.

My latency more than triples on SA servers from 30ms to 180ms with packet loss of about 5-10%.

Steam downloads are honestly a waste of time.

I have a 8Mbps Premium Uncapped account (R800pm). And unfortunately between the hours of 7pm and 10pm every day I have to resort to using a Capped Unshaped service that is offered by Axxess.

Currently living in Southern Suburbs, Cape Town. I guess I just have to suffer in silence until I move somewhere that has fiber.

RIP me I guess.
 

willsotaku

Senior Member
Joined
Mar 3, 2015
Messages
598
Every day I get heavy top swak throttled by Axxess,

My other internet services like YouTube and Netflix work decently.

My latency more than triples on SA servers from 30ms to 180ms with packet loss of about 5-10%.

Steam downloads are honestly a waste of time.

I have a 8Mbps Premium Uncapped account (R800pm). And unfortunately between the hours of 7pm and 10pm every day I have to resort to using a Capped Unshaped service that is offered by Axxess.

Currently living in Southern Suburbs, Cape Town. I guess I just have to suffer in silence until I move somewhere that has fiber.

RIP me I guess.

Having the same issue with my WISP going through Axxess VPN that i use for my work dies at 8pm and so does torrents etc..its complete bullsh*t Axxess = Worse then Telkom
 

OCP

Executive Member
Joined
Jan 23, 2014
Messages
5,306
Every day I get heavy top swak throttled by Axxess,

My other internet services like YouTube and Netflix work decently.

My latency more than triples on SA servers from 30ms to 180ms with packet loss of about 5-10%.

Steam downloads are honestly a waste of time.

I have a 8Mbps Premium Uncapped account (R800pm). And unfortunately between the hours of 7pm and 10pm every day I have to resort to using a Capped Unshaped service that is offered by Axxess.

Currently living in Southern Suburbs, Cape Town. I guess I just have to suffer in silence until I move somewhere that has fiber.

RIP me I guess.

AH = Axxess = same network = same problems.

Save yourself serious aggravation and frustration; just move to a proper ISP like CrystalWeb.
 

skusku

Senior Member
Joined
Oct 24, 2009
Messages
957
I was thinking of getting Axxess Premium Uncapped Fibre in a month or two when I move. Are they as bad on throttling with Fibre as with DSL?
 

willsotaku

Senior Member
Joined
Mar 3, 2015
Messages
598
I was thinking of getting Axxess Premium Uncapped Fibre in a month or two when I move. Are they as bad on throttling with Fibre as with DSL?

Yeah Fibre same issue save yourself the headache rather go with CrystalWeb or Cool Ideas if you have an open network as far as i know they don't throttle
 

ranalape

New Member
Joined
May 15, 2017
Messages
2
Seems rather unusual since there are local content servers all over the place

This is what I don't understand, why would they throttle steam downloads if the server is in Cape Town. I will say however that Axxess has great customer service compared to other ISPs that I have had dealings with, they said that the exchange where I live needs to be upgraded to handle all the people that recently got internet here.
 

Lord Farquart

Expert Member
Joined
Nov 27, 2012
Messages
4,720
I was thinking of getting Axxess Premium Uncapped Fibre in a month or two when I move. Are they as bad on throttling with Fibre as with DSL?

I am on Axxess premium DSL, waiting for fiber. On the whole, I can not complain. Techies on their side sometimes think you are stupid, but they do tend to come back with answers and solutions.
 
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