Balance Checking on Giga 20 / Giga 200

[ginggs]

@Cell_C: Currently the *101# balance shows a single balance, e.g. 204800MB remaining.
Could you please change this so that the daytime and night time balances are show separately?
e.g. 51200MB anytime, 153600MB giganite.

 

[Jola]

Would agree with that, although I have not been able to get one of those sims as yet.

Does it show the expiry date ?

 

[Cell_C]

@Cell_C: Currently the *101# balance shows a single balance, e.g. 204800MB remaining.
Could you please change this so that the daytime and night time balances are show separately?
e.g. 51200MB anytime, 153600MB giganite.

Good day GInggs

i am currently working on getting it changed will let you once it has happened

regards,
bas

 

[ColdComfort]

That is a good idea. I could also not register either of my giga 200 sim cards on the CellC website to check my data balance online.

 

[Cell_C]

That is a good idea. I could also not register either of my giga 200 sim cards on the CellC website to check my data balance online.

Good day all

can someone please PM me a giga200 number so that i can run a few test on it regarding the balance check.

regards,
bas

 

[ginggs]

Does it show the expiry date ?

No, it just showed:

Available Balance: R 0.00 .Data: 204800.00 MB.

Cell_C did take note of your suggestion though.

 

[Mbuzi]

Why Cell C why?

I have the Giga 20 contract for R189 and it seems as if I can't have separate remaining data balance. The OOB shark albeit at 15c is has bitten me. When I checked my balance it showed 20GB but not separating the peak and off-peak data. Any solution in sight from Cell C? I want to be able to tell how much peak and off-peak data do I have. Thanks

 

[warwickw]

Yikes, it is imperative to show you the balances in each section. I'd hold them accountable for your loss due to their system problem.

 

[Cell_C]

Hi guys,

Please try using *147# this platform works.

Regards,
CellC|TM

 

[Sherbang]

Hi guys,

Please try using *147# this platform works.

Regards,
CellC|TM

I was about to say this - *147# -> Balance -> Data balance shows the breakdown

 

[Mbuzi]

I was about to say this - *147# -> Balance -> Data balance shows the breakdown

It works Thanks

 

[Moorius]

@Cell_C:

How do you do the *147# on an iPad? I tried the other way, going into Settings > Cellular Data > Products/Services > Balance Enquiry, but that does not work...

Thanks...

 

[Saajid]

@Cell_C:

How do you do the *147# on an iPad? I tried the other way, going into Settings > Cellular Data > Products/Services > Balance Enquiry, but that does not work...

Thanks...

Cell C also has the MyTools smartphone app which you can install on your phone, which will allow you access to your account, balances, voicemail, etc. Unfortunately it is not yet available to iOS. In the meantime, you could access the MyTools web portal from the website (use the same link above).

 

[jxharding]

Cell C - Giganite Contract - How to determine gigs left on Day / Night seperately

When I go to my Cell C Interface - I go to Services - Balance Enquire.
I get the message e.g. My Balance : 1234.56 MB




This is of little use to me. How do I determine which portion is Daytime MB's?
When I do a balance enquiry on 8ta, I get 2x SMS, e.g.
If I have 600 MB left in total
You have 500 MB available. 500 MB will expire on 01/05/2013.
You have 100 MB of night surfer data available. 100 MB will expire on 01/05/2013.


Is this possible with cell c?

 

[ginggs]

When I go to my Cell C Interface - I go to Services - Balance Enquire.
I get the message e.g. My Balance : 1234.56 MB

When you use the balance enquire feature in the Cell C interface, it sends the *101# USSD command.

From Cell_C's previous post in this tread, I believe they are working to get this fixed.
In the meantime, you can send *147# for the Customer Menu, then 2 for Balance, then 4 for Data Balance.

 

[jxharding]

thank you!!
great stuff, this is perfect
thanks mods for moving the thread (thumbs up)

 

[Marcan]

@ Cell C Rep, why can you not read straight the remaining Data available for day and night on this offer, when you check it in your Cell C software , using the account option. It only shows the total amount still available. It seems you have to put the Giga 200 SIM in a cell and dial *140# to obtain split data info.
By the way , great value for money, Cell C !!

 

[ginggs]

@ Cell C Rep, why can you not read straight the remaining Data available for day and night on this offer, when you check it in your Cell C software , using the account option. It only shows the total amount still available. It seems you have to put the Giga 200 SIM in a cell and dial *140# to obtain split data info.

They are working on it:
http://mybroadband.co.za/vb/showthread.php/482254-Balance-Checking-on-Giga-20-Giga-200

But you should be able to use *147# for now.

 

[Marcan]

Thanks, ginggs, it's indeed *147#, not *140#.

 

[Cell_C]

You can use the *147# and it will give you split balance, alternatively register on "my account" which is zero rated and you will be able to check balance, refer to this link https://www.cellc.co.za/my-account

Regards
CellC|TM