Best Fibre provider on Vumatel - who would you go with ?

[Re83L]

Hi everyone, Vumatel is rolling out fibre in my neighborhood at the moment, looking for a symmetrical >20mbps connection, which ISPs would you recommend? I'm looking at CrystalWeb or Cool Ideas

 

[Sinbad]

Hi everyone, Vumatel is rolling out fibre in my neighborhood at the moment, looking for a symmetrical >20mbps connection, which ISPs would you recommend? I'm looking at CrystalWeb or Cool Ideas

Won't go wrong with either of those IMHO

 

[coop]

Hi everyone, Vumatel is rolling out fibre in my neighborhood at the moment, looking for a symmetrical >20mbps connection, which ISPs would you recommend? I'm looking at CrystalWeb or Cool Ideas

I'm with Cool Ideas and have never regretted my decision. When they say no throttling or bandwidth limits, they mean it. Can't comment on Crystal web except that they seem to suffer from DDOS attacks from time to time but the majority of their customers also seem happy.

 

[11masoodt]

You should also check out RocketNet, I signed up with them last week and haven't experienced any problems with them. Their support staff are very helpful and quick to respond and follow up on requests. Our line went down yesterday morning, logged a support ticket over the phone and RocketNet logged it with Vumatel soon after. The Vumatel guys were at the house early this morning (like 7am), and it was fixed.

Although their client zone is not as full (yet) as Cool Ideas, I'm sure it will get there one day. But their telephonic support staff are good.

Their prices are really competitive too, I'm on a 50/50 @ R995/m, month-to-month, no connection fee, unshaped, uncapped

 

[Shellyb1]

Cool ideas is my recommendation. That no connection fee and month to month really sealed it for me.

I went with them and been happy for almost a year now.

No connection fee meant that I could save R1000 and then if their service was bad could still switch to another ISP and then pay the R1000 connection fee.

Cool ideas seems like the win win.

 

[mastercylinder]

Had my fibre installed today. Took the guys about 1 & 1/2 hours including trenching from the wall to the house.
Overall if you know what you doing with your own router, it's a pretty fast and painless experience.
Got a call from Vumatel to book an install on Friday and it was done by today

Went with Cool Ideas 20/2 package - speed test on day one equals what is advertised
http://www.speedtest.net/my-result/5779314854

Only issue I got now is I have to pay for ADSL till end December

If you have the right router, you can set it up as a fail-over or even combine the connections to get (slightly) more speed when downloading. That's my plan (just for fun really, might be reasonable for speeding up a steam download). I'd say don't do it while gaming.

Probably not much use, but hey, nothing to lose but a bit of time.

I'm getting my installation done on Thursday. I'll give Cool Ideas a shot. Mainly because Paul (@PBCool) seems like a nice guy and tries to look after their customers well. If it sucks, well, I didn't pay a connection fee. Low risk.

 

[Shellyb1]

If you have the right router, you can set it up as a fail-over or even combine the connections to get (slightly) more speed when downloading. That's my plan (just for fun really, might be reasonable for speeding up a steam download). I'd say don't do it while gaming.

Probably not much use, but hey, nothing to lose but a bit of time.

I'm getting my installation done on Thursday. I'll give Cool Ideas a shot. Mainly because Paul (@PBCool) seems like a nice guy and tries to look after their customers well. If it sucks, well, I didn't pay a connection fee. Low risk.

I think that was Dec 2016 So they have probably moved onto Fibre fully loaded by now.

Useful tip for anyone else in a similar position.

 

[mastercylinder]

I think that was Dec 2016 So they have probably moved onto Fibre fully loaded by now.

Useful tip for anyone else in a similar position.

Lol, I got caught by the necro thread.