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Best VOIP deal versus best providers

JustJuice

New Member
Joined
Sep 6, 2018
Messages
2
#1
Hi Guys & Gals,
I'm the new guy.
I currently use a Telkom landline for calling locally and overseas.
Vumatel have completed their installation and I want to find out about VOIP providers, the best on call quality is my primary concern/objective and secondly the price.
So far I have looked at VOX and FireStream.

Adios,
Just Juice
 

powermzii

Expert Member
Joined
Jun 4, 2007
Messages
1,986
#2
Am using Switchtel on Telkom LTE and have no qualms about recommending them. There is another thread in this sub where people also talk up Switchtel so perhaps look at them as well.
 

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,216
#6
Switchtel vs Fresh?

Call quality wise which one is better?

Also, is it possible to test drive both services without signing up?
 

georgegolding

Euphoria Telecom
Company Rep
Joined
Feb 16, 2010
Messages
85
#7
Signing up for freshphone.co.za is free, and they give you R5 free credit to test the service. No commitment at all or monthly service fees, you don’t even need to provide your credit card details to test the service.
 

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,216
#8
Just did that yesterday, thanks.

Wanna try Switchtel too but seems like their rates are higher.

Are they any good for home use? Call quality is also a pretty important factor to me.
 

mister

Executive Member
Joined
Jul 21, 2008
Messages
6,575
#9
Just did that yesterday, thanks.
Wanna try Switchtel too but seems like their rates are higher.
Are they any good for home use? Call quality is also a pretty important factor to me.
Never had a single quality issue with SwitchTel
 

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,216
#10
And if you had to rate FreshPhone/Switchtel's quality vs a normal Telkom analogue line? Significantly better or marginally better?
 

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,216
#13
I tried FreshPhone using Zoiper on iOS and the call quality on my side was decent, but the person on the other end said it's not great.

Anything I can do to improve this?

Also, is SwitchTel's audio quality better? Or are all these providers the same?

Switch has an access fee of R50 per month and their rates are higher too.
 

Hamish McPanji

Honorary Master
Joined
Oct 29, 2009
Messages
35,123
#14
I tried FreshPhone using Zoiper on iOS and the call quality on my side was decent, but the person on the other end said it's not great.

Anything I can do to improve this?

Also, is SwitchTel's audio quality better? Or are all these providers the same?

Switch has an access fee of R50 per month and their rates are higher too.
What codec was it using?
 

powermzii

Expert Member
Joined
Jun 4, 2007
Messages
1,986
#15
I tried FreshPhone using Zoiper on iOS and the call quality on my side was decent, but the person on the other end said it's not great.

Anything I can do to improve this?

Also, is SwitchTel's audio quality better? Or are all these providers the same?

Switch has an access fee of R50 per month and their rates are higher too.
FWIW these are the codecs available on Switch - they allow you to choose based on your requirements

1537905660795.png
 

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,216
#17
What codec was it using?
ILBC30

I followed the instructions on the Fresh forum and they said to make sure all codecs are unchecked except for that one. Those instructions were for Android, but I'm just assuming they carry over to iOS?

You think the audio quality was because of the codec?
 

rh1

Well-Known Member
Joined
Aug 5, 2011
Messages
414
#18
I decided to go with Freshpone for now. Quick question, why are VOIP phones so expensive compare to traditional phones. And why does it seem that most VOIP phones only cater to office/business and not home use.
 

rh1

Well-Known Member
Joined
Aug 5, 2011
Messages
414
#19
To rephrase, VOIP phones have features that I do not need or want. I would like a cordless VOIP that function similar to my cordless panasonic.
 
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