- Got a nice trick that lets you get full speed. Not sure if it's common knowledge but I haven't been able to replicate it on other ISP's as of yet.
===================
- Responded to a similar question previously, although that's what I'm simply getting at. You would also expect a refund. It is normal to expect one and it shouldn't be something where the norm is "as soon as you start using even 1mb on our network, you won't see a single cent":
===================
- The issue is that we should not be having these problems. How can we go from being able to return any product in a shop, with no reason needing to be given to, "The moment you start using data, you won't see a cent". The fact that that mindset is the norm is the issue here. Until you're in a situation where you rely on a good connection to support yourself and anyone you're with, it won't seem as much of an issue to you.
There's a flaw to your logic though. I needed to test that the connection I'd end up with, would be suitable for me. Sure, I could purchase a 5GB or 10GB test account and test using that. BUT, if you've been online for a bit as I'm sure you have judging from your post count, you KNOW for a fact that capped accounts get better connectivity than uncapped. If I am going to end up on an uncapped account, then testing on a capped account might help a little on the surface but it's not going to give you the proper experience.
In the same way, I could have gone for a 2Mb uncapped as it would be cheaper than a 10Mb, but then I don't have full line speed and I can't tell if I would get full speed or if I'd be stuck with a 4Mb or 6Mb connection.
This is why having a normal refund policy makes sense. It's what we expect for our guarantee's, our products and services worldwide, but then why is South Africa behind again in terms of our ISP's? This is what I'm trying to get across. This should not be the norm. We should be protected and safe in knowing that we can test ISP's without losing our money. Yes have a cut off limit, 5GB, 2GB or whatever, but simply stating that no refund will be given because we see you had some sort of usage is closed minded when everyone knows you can have a connection but it can still be unstable and the worst thing under the sun.