Big Thank You Telkom Mobile

[SlowInternet]

About 2 weeks ago I started having problems with my Telkom Mobile connection. I was having a bad signal or no signal at all. During last week I send a PM to TelkomMobile advising of my problem. I was contacted by Telkom Mobile and advised that a technician will contact me and arrange an inspection at my home. Thursday I was advised that the technician will be at my home this morning (Monday) at 8H00.

At 7H55 the technician (Senso) arrived and did some tests and 20 minutes later my internet was working again with some great speeds.

Now this is great service and I really appreciate this. Other service providers you have to beg for assistance and sometimes they can't even help.

Thank you Telkom Mobile !

 

[Telkom]

Hi SlowInternet

We are glad that we were able to assist you to resolve your problem. Your positive feedback is always appreciated.

Regards
Telkom Mobile

About 2 weeks ago I started having problems with my Telkom Mobile connection. I was having a bad signal or no signal at all. During last week I send a PM to TelkomMobile advising of my problem. I was contacted by Telkom Mobile and advised that a technician will contact me and arrange an inspection at my home. Thursday I was advised that the technician will be at my home this morning (Monday) at 8H00.

At 7H55 the technician (Senso) arrived and did some tests and 20 minutes later my internet was working again with some great speeds.

Now this is great service and I really appreciate this. Other service providers you have to beg for assistance and sometimes they can't even help.

Thank you Telkom Mobile !