Sign up with Googleleandra123
New Member
- Joined
- Jan 29, 2012
- Messages
- 1
NO REPONSE FROM CELL C I HAVE BEEN TO CELL C THE GLEN MANY TIMES FOR HELP TO COMPLAIN THEY HAVE TRIED TO HELP BY CALLING THE CALL CENTRE I HAVE SPOKEN TO SO MANY PEOPLE BUT IHAVE STILL NOT RECIEVE ANY HELP.
ON THE 10/12/2011 I RECIEVED A CALL FROM CELL C SAYING THAT RHE USEAGE ON MY ACCOUNT WAS HIGH I DID NOT UNDERSTAND WHAT THAT MEANT BECAUSETO MY KNOWLWDGE MY ACCOUNT IS ON A TOP -UP SO WHEN THE AIRTIME IS DONE IT'S DONE SO WHEN I GOT THE CALL I WAS WORRIED . I THEN CALLED TO SPEAK TO AN AGENT WHO DID NOT KNOW WHAT WAS HAPPENING AND PUT ME THROUGH TO AN AGENT BY THE NAME OF PRINGLE WHO THEN TOLD ME THAT MY ACCOUNT WAS CHANGE FROM A CONTROL CHAT TO A ALLWEEK 100 AND A BILL WAS RUN UP OF 33000 WHICH I THEN ASKED HIM TO DISPUTE AS I KNEW NOTHING ABOUT THIS. I THEN WENT TO THE CELLC STORE IN THE GLEN WHERE THY CONFIRM THAT THE ACCOUNT WAS CHANGE AND A BILL WAS RUN UP. I THEN WAITED FOR FEEDBACK FROM CELL C ABOUT THIS DISPUTE AS I DID NOT CHANGE THE ACCOUNT WHICH THEY DID NOT COME BACK TO ME ON, I THEN WENT ON TO HELLO PETER WHICH I RECIEVED A CALL FROM MBONGENI ON THE 11/01/2012 AND THAT WAS THE LAST I HEARD FROM THEM. I THE WENT TO CELLC STORE AT THE GLEN AGAIN WHERE THIS TIME I LEARND SOME INTERESTIN INFO THAT AGENTS A CELL CELL WAS AWARE THAT CALL WAS BEING MADE BY A FRAUDSTER TEH NAMES OF THE AGENTS THAT HELPED THEM WAS PEARL NDIMADE FORM KZN CALL CENTRE AND MELDRICK GILBERT FROM JHB CALL CENTER HELPED THIS PEOPLED DO THE FRAUD ON MY ACCOUNT
ON THE 10/12/2011 I RECIEVED A CALL FROM CELL C SAYING THAT RHE USEAGE ON MY ACCOUNT WAS HIGH I DID NOT UNDERSTAND WHAT THAT MEANT BECAUSETO MY KNOWLWDGE MY ACCOUNT IS ON A TOP -UP SO WHEN THE AIRTIME IS DONE IT'S DONE SO WHEN I GOT THE CALL I WAS WORRIED . I THEN CALLED TO SPEAK TO AN AGENT WHO DID NOT KNOW WHAT WAS HAPPENING AND PUT ME THROUGH TO AN AGENT BY THE NAME OF PRINGLE WHO THEN TOLD ME THAT MY ACCOUNT WAS CHANGE FROM A CONTROL CHAT TO A ALLWEEK 100 AND A BILL WAS RUN UP OF 33000 WHICH I THEN ASKED HIM TO DISPUTE AS I KNEW NOTHING ABOUT THIS. I THEN WENT TO THE CELLC STORE IN THE GLEN WHERE THY CONFIRM THAT THE ACCOUNT WAS CHANGE AND A BILL WAS RUN UP. I THEN WAITED FOR FEEDBACK FROM CELL C ABOUT THIS DISPUTE AS I DID NOT CHANGE THE ACCOUNT WHICH THEY DID NOT COME BACK TO ME ON, I THEN WENT ON TO HELLO PETER WHICH I RECIEVED A CALL FROM MBONGENI ON THE 11/01/2012 AND THAT WAS THE LAST I HEARD FROM THEM. I THE WENT TO CELLC STORE AT THE GLEN AGAIN WHERE THIS TIME I LEARND SOME INTERESTIN INFO THAT AGENTS A CELL CELL WAS AWARE THAT CALL WAS BEING MADE BY A FRAUDSTER TEH NAMES OF THE AGENTS THAT HELPED THEM WAS PEARL NDIMADE FORM KZN CALL CENTRE AND MELDRICK GILBERT FROM JHB CALL CENTER HELPED THIS PEOPLED DO THE FRAUD ON MY ACCOUNT
