Boycott MWEB. Because they don't care if you leave...

Seriously

Honorary Master
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Very good post there Paul.
And isn't that something mweb worse than 'old Telkom'.... Which is where mweb was before they launched uncapped dsl.

Back to their old Draconian ways. Sad but true. They lost a customer in me that used them as ISP for most of the time since 1997.
 
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MKFrost

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This is all about Naspers rather than a small ISP with teething problems...

Thanks for this very different perspective and insight... on tends to get caught up in the current story and forget to stand back and look at the whole picture i.e. Naspers...
 

kopite1985

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...
It's like saying you may drive a car for x km as far as you want but we will limit you to 10km an hour while travelling from Cape Town to Joburg if we feel you travel too far and we won't tell you when so you can't plan ahead for when it happens and you still have to pay us for 2 months when it does happen

Well said sir
 

SirFooK'nG

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Wow ... Paul, very eye opening and informative. I have not looked at things at that broad scale POV...
 

kopite1985

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....I don't know whether an MWeb boycott by Internet users is the best route to adopt in itself because Nasper's strategy is to get rid of people who actually use the Internet while getting consumers who aren't interested in the Internet to toe their little line...

I have been singing this tune since early this morning!! So very well said!
 

Anakha56

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Guys I am going to ask the blond question here because I dont know what you are referring to. What do you mean by Naspers? And how are they involved?
 

Fulcrum29

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Guys I am going to ask the blond question here because I dont know what you are referring to. What do you mean by Naspers? And how are they involved?

http://www.naspers.com/company-history.php

In 1997, MIH Limited created an internet service provider and named it MWEB Holdings. In March 1998, MWEB Holdings was spun off as a listed entity on the JSE. MWEB was subsequently delisted, and Naspers now holds 100% of the economic interest in the company.

Effective February 2005, MWEB acquired the internet business of Tiscali in South Africa.

In October 2007 MWEB Africa successfully completed the acquisition of Afsat, the leading African satellite ISP for US$38,4 million.

Although many Naspers companies do not host or utilise internet connectivity with Mweb.
 

Anakha56

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Thank you :). Was wondering how it all tied up and now I know :). These guys are massive...
 

luxe

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I've been saying this for over a year. Leaving MWEB is obvious, easy and noone should pay them any money for their CappedUncapped accounts.
 

nfbs

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Paul Hjul said:
....I don't know whether an MWeb boycott by Internet users is the best route to adopt in itself because Nasper's strategy is to get rid of people who actually use the Internet while getting consumers who aren't interested in the Internet to toe their little line...
Then it is a dumb strategy as they would need to compete with the likes of Afrihost throttled home dsl service who have competitions every month to keep people loyal. It reminds me of Vodacom saying that they are so expensive because the South African market needs more advertising.

So as I understand it Naspers strategy is to rather go for the large dumb uninformed market who use internet for email than the smaller informed market who use the internet to its full potential.
 

TelkomUseless

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So as I understand it Naspers strategy is to rather go for the large dumb uninformed market who use internet for email than the smaller informed market who use the internet to its full potential.

Yip.. so they (customers) pay for premium but use 1-3Gig p/m.. win win for mweb. They don't want people to use the web to full potential.. costing them. they rather have users use as little as possible..
 

TJ99

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So as I understand it Naspers strategy is to rather go for the large dumb uninformed market who use internet for email than the smaller informed market who use the internet to its full potential.

This is what most companies do, in any industry anyways. Why serve hard to please, picky customers when you can charge uninformed grannies the exact same amount and make a massive margin?
 

AthenianOwl

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Yip.. so they (customers) pay for premium but use 1-3Gig p/m.. win win for mweb. They don't want people to use the web to full potential.. costing them. they rather have users use as little as possible..

This is pretty much what MWEB and DSTV top guys want. #PLOUGHCAPITALISM
 

Necuno

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new sig

HTML:
[B][URL="goo.gl/yEXZo3"][COLOR="#FF0000"]Boycott MWEB[/URL]: [/COLOR][URL="goo.gl/uPjKQO"]Beware excessive usage, MWEB warns ADSL users[/URL][/B]
1. [URL="goo.gl/PaeEVs"]Convert account to 1 gig capped[/URL].
2. [URL="goo.gl/MMSz9U"]Cancellation form[/URL] (cancellations@mweb.com)
 

Necuno

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Sep 27, 2005
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I'm fine with them throttling providing:

1) They throttle excessive long term abusers not general power users.
2) Are perfectly clear about what is 'excessive'
3) Are perfectly clear about how much you will be throttled and what minimum speeds will be
4) Announce, via email the changes to their AUP a month before it goes into place so that users can cancel if they deem the AUP changes are not to their liking.

If I'm paying a consistent amount of money every month I expect consistency in the service.

I'd also like to receive notifications of Seacom failures, to my knowledge I have never received emails when Seacom has had outages, I just checked my email and from what I can see and remember I never received a single notification.

I'm not dissing MWEB - they have been very good in the past and the service is mostly reliable but I think we should be notified properly, I shouldn't have to read about major changes to a usage policy or about outages in the press / forums.

well said.
 
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