Chevron
Serial breaker of phones
- Joined
- Oct 2, 2007
- Messages
- 25,900
We Know.
There are already a million MWEB threads. You're not adding any value to the forum.
We Know.
Necroposting? C'mon, I've seen worse.
There are already a million MWEB threads. You're not adding any value to the forum.
Thanks for reporting me for necro-ing a thread. You seem to be getting desperate mr mweb. If you don't like the topic or don't want to talk about it anymore I'd suggest rather staying out of the threads.
Next time I will take up your behavour with RPM or ANTOWAN.
I don't even have MWEB as an ISP.
You're on a witch hunt. Try to grow up.
People stopped witch hunting in the middle ages.
Hi DJ
The statement that we don't care about losing our customers really couldn't be further from the truth.
We have made a promise to our customers to deliver a premium uncapped service which is superior in performance and hosted on a world class network.
That network is a valuable business asset and like any business we have the right to protect our assets and take steps to ensure that we can deliver on our promises to the vast majority of our paying customers.
If this means that we have to put rules and measures in place to curtail the actions of a very small portion of users who refuse to act in a reasonable fashion then this is what we will do, as much as it may sadden us to have to do so.
We understand that these steps will anger the portion of users who thrive on pushing the service to its tolerance limits and we also understand that many of the users we find on this particular forum fall into that category.
Believe me I fully anticipated that this news would not be well received by this community and I wish that I didn't have to be the one to share it, but I do firmly believe that what we have done will have a positive impact on the performance of MWEB's network, which is too everyone's benefit.
If the users directly affected by this change could bring themselves to see it through into next month and bring down their data usage a little bit to see what it takes to avoid the limits they might actually find that this is a better situation for everyone in the long run.
As to the point which has been made a few times now as to why the users in question did not receive warnings prior to this. it is quite simply because the previous discretionary method of manually issuing warnings and following them up with 2nd and 3rd warnings was inefficient and very time consuming.
This meant that it only allowed us to deal with a very small sampling of abusers at a time and we also did not like the poor customer experience it created of ultimately having to ask users who refused to comply to change products or terminate the service.
In the long run the simple and effect method of enforcing a temporary speed reduction on users who push the product beyond reasonable limits is actually a much better customer experience and we hope it will help us to keep more of these users on board once they begin to manage their own behavior.
How the hell do they still call this a uncapped product. So happy I moved to OpenWeb.
RBP abuse reported.
antowan said:Hello all! Please don't let this "bumping" of threads idea catch on. It will result in some heavy handed deletions if it heads where I see it heading. Threads are like cars, no need to bump them... If a thread cannot survive without an obvious bump it doesn't want to live...
At least bump them in a more creative way.
antowan said:Bumping is most certainly not welcome outside OT in any way or form because it disturbs the flow of the forum.
Note: ignore is inplace.
Thanks for reporting me for necro-ing a thread. You seem to be getting desperate mr mweb. If you don't like the topic or don't want to talk about it anymore I'd suggest rather staying out of the threads.
Next time I will take up your behavour with RPM or ANTOWAN.
He reported you for bumping a 1 day old thread, how the hell is that neco-ing??????
He didn't add any value to the thread. Just look at Antowan's guidelines are on thread bumping above.
Wow yea I agree that is a little over the topHe reported you for bumping a 1 day old thread, how the hell is that neco-ing??????
He reported you for bumping a 1 day old thread, how the hell is that neco-ing??????
I don't even have MWEB as an ISP.
You're on a witch hunt. Try to grow up.
People stopped witch hunting in the middle ages.
Good Idea. My first person on ignore.
Thanks.