Boycott MWEB. Because they don't care if you leave...

[Sneeky]

Mweb have nothing to worry about with me on my 4mb uncapped, for that matter, neither any one of the other backup 4 current isp's I have, TELKOM (spit) do a sterling job all by their lonesome selves of restricting whatever bandwidth I have at any given time (mostly during waking hours).

And truth be known, Mweb is the best of the bunch (that includes, Afrihost,Plugg,Telkom,OpenWeb)

'R', the most important letter in Proes St, Telkom HQ.

 

[Dade Murphy]

And truth be known, Mweb is the best of the bunch (that includes, Afrihost,Plugg,Telkom,OpenWeb)

That's debatable.

 

[Zewp]

And truth be known, Mweb is the best of the bunch (that includes, Afrihost,Plugg,Telkom,OpenWeb)

 

[Bryn]

Mweb have nothing to worry about with me on my 4mb uncapped, for that matter, neither any one of the other backup 4 current isp's I have, TELKOM (spit) do a sterling job all by their lonesome selves of restricting whatever bandwidth I have at any given time (mostly during waking hours).

And truth be known, Mweb is the best of the bunch (that includes, Afrihost,Plugg,Telkom,OpenWeb)

'R', the most important letter in Proes St, Telkom HQ.

I beg to differ. I switched from MWeb Premium to Afrihost Business and it's been great. Excellent latency, same price per month and totally unshaped performance. No complaints.

 

[rwenzori]

ensure that we can deliver on our promises to the vast majority of our paying customers.

No - you are obligated to deliver to all those with whom you have contracted to deliver.

 

[Sneeky]

That's debatable.

Not for me it isn't.

Yes, it makes you look so clever posting pictures

I beg to differ. I switched from MWeb Premium to Afrihost Business and it's been great. Excellent latency, same price per month and totally unshaped performance. No complaints.

I am happy for you, however that is certainly not the case where I am at least in my experience with the above mentioned is isp's

Again, ymmv

 

[Necuno]

no the crime committed is particularly heinous - they are deliberately misleading customers and branding customers "abusers" on the sole basis of the quantity of data consumed without furnishing any parameters for the threshold. Amount of data consumed has nothing to do with abuse.

Of course they are and it is being eaten like hot cakes. However this shouldn't surprised us too much, because we've all become complacent towards a lot of things.

- unfortunately getting down to finalizing this damn formal complaint is just not happening so its still sitting on the to do list. 7 pages with 6 applicable undertakings by MWEB referenced and counting. Life would be so much easier if Hershaw just took responsibility for MWEB's shocking deterioration and apologized for and retracted these stupid notices and threat to throttle.

It will happen

 

[The_Unbeliever]

Any company which will focus on profits, will end up like the dinosaurs of old.

 

[koeks525]

Glad to say I've never been a MWEB client!

Me too! I was thinking of getting MWEB for my flat next year, but now I heard they throttle you based on usage I ain't moving over to them!

Its really sad that an ISP which used to be one of the top ISP's in SA now has gone to ****.

 

[MagicDude4Eva]

Mweb has finally (after 6 phone-calls, 8 emails and 3 escalations on forum) migrated the line back to Telkom. I must say that I found my interaction with Telkom really pleasant (in contrast Mweb's customer care- and migration-departments arrogance was just embarrassing). Will switch to Afrihost Business tonight and hopefully will be smooth sailing from then...

 

[Zewp]

Yes, it makes you look so clever posting pictures

Is it supposed to make you look clever when you post lies?

 

[vaaitjie]

mweb cancellation is IN

 

[dudewotevr]

Cancelling!

 

[kopite1985]

I've downgraded and cancelled...have signed up for Afrihost Uncapped 4mb and my first month is 50% off.

Afrihost 1
Mweb 0

 

[MagicDude4Eva]

And once you have cancelled and if your line is with Telkom, then get 25% off on your ADSL access (you will need to opt in to have the line with Telkom for 12 months, but the saving is worth it) - see here: http://mybroadband.co.za/vb/showthr...elkom-ADSL?p=10978661&viewfull=1#post10978661

 

[colin87]

My cancellation has been sent, follow up email AND follow up call has been ignored.

Keep on digging that hole!

 

[colin87]

Thanks to this thread, my account will terminate at the end of the month, thanks for all the input!

Not to decide between Afrihost and Openweb

 

[Necuno]

Mweb has finally (after 6 phone-calls, 8 emails and 3 escalations on forum) migrated the line back to Telkom. I must say that I found my interaction with Telkom really pleasant (in contrast Mweb's customer care- and migration-departments arrogance was just embarrassing). Will switch to Afrihost Business tonight and hopefully will be smooth sailing from then...

Achievement unlocked :twisted:

 

[Dr Evil]

put through my cancellation but because it's a staff account i couldn't downgrade first and save some money, needs to go through a whole process and it's too much shlep

 

[iMcJaz]

Wow, there is a huge rush on cancellation. EVEN ME!