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This message has been generated in response to the creation of a trouble ticket regarding:
a summary of which appears below.
You are requested to investigate the issue as outlined below, and provide feedback as to the resolution and/or steps taken to prevent further recurrence.
Should you have any problems regarding the validity of this process, please refer to: http://www.is.co.za/aup for a detailed Acceptable User Policy.
This ticket has been assigned an ID of [IS Abuse #].
Please include the string:
[IS Abuse #]
in the subject line of all future correspondence about this issue. To do so, you may reply to this message.
Dial Abuse [email@example.com]
We have received a complaint as outlined below, from an IP allocated to your company. Please investigate this issue and deal with your client/user/employee as necessary. Please inform us of the actions taken and the outcome of your investigations.
Company: IP Address:
RE: Unauthorized Distribution of the following copyrighted computer
The Business Software Alliance (BSA) has determined that the
connection listed below, which appears to be using an Internet account
under your control, is using a P2P network seen below to offer
unlicensed copies of copyrighted computer programs published by the
BSA's member companies.
Last Seen Date:
Username (if available):
The above computer program(s) is/are being made available for copying,
through downloading, at the above location without authorization from
the copyright owner(s).
Based upon BSA's representation of the copyright owners in anti-piracy
matters, we have a good faith belief that none of the materials or
activities listed above have been authorized by the rightholders,
their agents, or the law. BSA represents that the information in this
notification is accurate and states, under penalty of perjury, that it
is authorized to act in this matter on behalf of the copyright owners
We hereby give notice of these activities to you and request that you
take expeditious action to remove or disable access to the materials
described above, and thereby prevent the illegal reproduction and
distribution of pirated software via your company's network. As you
know, illegal on-line activities can result in 50 million people on
the Internet accessing and downloading a copyrighted product worldwide
without authorization - a highly damaging activity for the copyright
We appreciate your cooperation in this matter. Please advise us
regarding what actions you take.
Please include the following Notice ID in any response you send: .
Please respond indicating the actions you have taken to resolve this
matter. The provided link has been assigned to this matter
For email correspondence, please reference the above Notice ID in the
subject line mailto:firstname.lastname@example.org?subject=RE%3A%
Business Software Alliance
1150 18th St NW Suite 700
Washington, DC 20036
- ---Start ACNS XML
<?xml version="1.0" encoding="iso-8859-1"?>
<Entity>Business Software Alliance</Entity>
<Contact>John R. Wolfe, Directore of Internet Enforcement</Contact>
<Address>1150 18th St NW Suite 700, Washington, D. C. 20036 United
States of America</Address>
<Entity>Tele Danmark Internet RAS</Entity>
- ---End ACNS XML
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