Buying MTN data bundle (prepaid)

[yello]

I have problem buying data bundle since Friday...
It always say: "your data purchase cannot be processed at this time"
Please help

thanks

 

[Skeptik]

Thought they had fixed this. It's been going on for longer than a week now.

 

[CellBel]

Same thing happened to me, and it took me 2 days to get the bundle.

 

[yello]

Seems like there is not solution so far...
MTN call centre did not help much...
I still waiting for the tech department to call me back, but still waiting... since last Friday.
Well... what can I say
: (

 

[redarrow]

hmm.. I had this problem aswell today when I first tried to purchase a new bundle..
But it only lasted about half an hour..

 

[Insider]

Seems like there is not solution so far...
MTN call centre did not help much...
I still waiting for the tech department to call me back, but still waiting... since last Friday.
Well... what can I say
: (

Check your PM...

 

[Darknet]

Insider, Do you work for MTN? If so, please amend your pofile. If you are asking for details of number and SIM etc.. via PM.

I can see the problem with buying data bundles has been resolved. However the MTN data people seem to have left my SIM in a mess. Despite asking the guy to fix it and getting promises of just a 2 hour wait - still not working.

Rather than waste further time I have bought another fresh SIM and increased the phantom user-base in the process.

 

[Pitbull]

Just for the record.

I work for MTNSP.
(But help here in my private capacity)

You can check my profile

 

[Darknet]

so who is INSIDER?

 

[Voldemort]

good question....