Call to save money - cut off :(

[Dolby]

I tried migrating my contract a few months ago to something larger, but there was an issue and high call rates - so I forgot about it .

Now, someone from Vodacom contacted me with cheaper data or migrating to a better suited contract after checking my usage. Thing is - the call cut off.

Anyone have a contact in the contact centre that I can phone to take up the offer?

 

[Johnatan56]

The cheapest thing would be to move to pre-paid.

 

[Dean01]

I tried migrating my contract a few months ago to something larger, but there was an issue and high call rates - so I forgot about it .

Now, someone from Vodacom contacted me with cheaper data or migrating to a better suited contract after checking my usage. Thing is - the call cut off.

Anyone have a contact in the contact centre that I can phone to take up the offer?

Call retention's dprt