Can a phone contract be completed online without a signature in person?

pouroverguy

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Feb 7, 2013
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Edit: typo in the subject that I can't edit - I meant phone contract.
This is probably a dumb question, but here goes anyway.


I tried to apply for a Telkom contract last week online - gave them my debit order details and everything. If I decided to go with another provider like MTN as I need the contract now to be able to trade-in my old S10e, there's no way the contract could be completed with Telkom without me agreeing in person and signing some documents right? Having worries that I'd get the MTN contract and wake up one of these days to find Telkom debited my account and a new phone delivered to me.
 
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killerbyte

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May 10, 2007
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Edit: typo in the subject that I can't edit - I meant phone contract.
This is probably a dumb question, but here goes anyway.


I tried to apply for a Telkom contract last week online - gave them my debit order details and everything. If I decided to go with another provider like MTN as I need the contract now to be able to trade-in my old S10e, there's no way the contract could be completed with Telkom without me agreeing in person and signing some documents right? Having worries that I'd get the MTN contract and wake up one of these days to find Telkom debited my account and a new phone delivered to me.
If you agreed to the Terms & conditions over the phone then you are legally bound.
 

Crimson & Blue

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Jul 18, 2008
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57,754
Edit: typo in the subject that I can't edit - I meant phone contract.
This is probably a dumb question, but here goes anyway.


I tried to apply for a Telkom contract last week online - gave them my debit order details and everything. If I decided to go with another provider like MTN as I need the contract now to be able to trade-in my old S10e, there's no way the contract could be completed with Telkom without me agreeing in person and signing some documents right? Having worries that I'd get the MTN contract and wake up one of these days to find Telkom debited my account and a new phone delivered to me.
They usually phone you back after a credit check before the deal goes through. If that hasn't happened you're probably fine.
 

ChuckMeFarley

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Jun 18, 2011
Messages
402
No need to sign anything. The Electronic communications and transactions Act 25 of 2002 makes legal provision for the electronic completion of contracts.

My Telkom, Vodacom, Netflix, amazon, various insurance policies, vehicle tracking were all done this way.

Just phone in to cancel the order.
 
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