We have an ongoing issue with the guy on the motorcycle that delivers The Star newspaper in the early mornings in our area and need some advice.
He triggers our external beams setting off the alarm almost every morning between 03:45 and 5:15 (the exceptions being the mornings that the ADT car is parked nearby). This has been going on for several weeks now. We live on the corner - one of the roads comes to a dead end about 100m past us, and the other is a panhandle. To trigger the alarm he has to drive into the panhandle. We know for a fact he has no need to do this as there are no longer any subscribers here (one of our neighbours cancelled his subscription 3 weeks ago). So he is deliberately driving into the panhandle to trigger our alarm - we have absolutely no idea why.
We have had the angle of the beams that cover the gate on this side changed 3 times and the PIR moved to a different location and he still manages to set it off. Neither the security company that installed the alarm system nor the ADT technician can figure out why. We have tested extensively and it is impossible to trigger the alarm from outside the gate (well recessed off the road) whether on foot, on a bike or in a car. So from what we can make out, he must be using a laser beam - from Google research we've done it appears this is possible although neither technician had heard of this before. So our questions are:
- Has anyone else had a similar problem? If so, have you been able to address it and how?
- Does anyone know of a security company that has experience of this kind of thing, and can review our security system and help resolve the issue? (We are in Morningside Manor, Jhb)
Any suggestions would be very welcome... thanks!
He triggers our external beams setting off the alarm almost every morning between 03:45 and 5:15 (the exceptions being the mornings that the ADT car is parked nearby). This has been going on for several weeks now. We live on the corner - one of the roads comes to a dead end about 100m past us, and the other is a panhandle. To trigger the alarm he has to drive into the panhandle. We know for a fact he has no need to do this as there are no longer any subscribers here (one of our neighbours cancelled his subscription 3 weeks ago). So he is deliberately driving into the panhandle to trigger our alarm - we have absolutely no idea why.
We have had the angle of the beams that cover the gate on this side changed 3 times and the PIR moved to a different location and he still manages to set it off. Neither the security company that installed the alarm system nor the ADT technician can figure out why. We have tested extensively and it is impossible to trigger the alarm from outside the gate (well recessed off the road) whether on foot, on a bike or in a car. So from what we can make out, he must be using a laser beam - from Google research we've done it appears this is possible although neither technician had heard of this before. So our questions are:
- Has anyone else had a similar problem? If so, have you been able to address it and how?
- Does anyone know of a security company that has experience of this kind of thing, and can review our security system and help resolve the issue? (We are in Morningside Manor, Jhb)
Any suggestions would be very welcome... thanks!