Cancel your DSTV (March 2020)

dazzazzad

Expert Member
Joined
Dec 14, 2006
Messages
1,004
I'm trying to downgrade my account and cancel the extra view till sport is back. But all the call centre numbers are dead or engaged. Any suggestions?

Also tried to login via dstv site to see if I can downgrade it myself but when I click login it just says "you are not logged in"...
 

gertvanjoe

Expert Member
Joined
Apr 10, 2013
Messages
1,402
I'm trying to downgrade my account and cancel the extra view till sport is back. But all the call centre numbers are dead or engaged. Any suggestions?

Also tried to login via dstv site to see if I can downgrade it myself but when I click login it just says "you are not logged in"...
Try logging in with IE5, I think that may work for ye old satellite broadcaster
 

dazzazzad

Expert Member
Joined
Dec 14, 2006
Messages
1,004
Try logging in with IE5, I think that may work for ye old satellite broadcaster

They actually don't support IE. But Edge worked - I could log in but when clicking on the different sections nothing loads - except the contact tab.

I tried the whatsapp option but it isn't responding.

They're really pushing me to cancel instead of downgrade. Grrr.
 

dazzazzad

Expert Member
Joined
Dec 14, 2006
Messages
1,004
Yay, it finally worked. Not sure if it cancelled xtraview (only option was to "unlink") but all seems in order.

The whatsapp account finally responded - it's taking like 10 minute to send a response lol
 

Swa

Honorary Master
Joined
May 4, 2012
Messages
29,785
I'm trying to downgrade my account and cancel the extra view till sport is back. But all the call centre numbers are dead or engaged. Any suggestions?

Also tried to login via dstv site to see if I can downgrade it myself but when I click login it just says "you are not logged in"...
It's not working for me on Vivaldi but it's working on an old version of Opera.
 

semiautomatix

Honorary Master
Joined
Nov 9, 2005
Messages
11,914
There's no sport.

So what's your excuse?

Yes, but how.

Self service is a ball of sh*t, Whatsapp doesn't work and the call centre hold times are almost an hour?

Edit: self service doesn't even work at present!

Edit #2: tried on the app and another failure, loading nothing
 
Last edited:

Enzo Matrix

Honorary Master
Joined
Dec 15, 2006
Messages
10,881
Yes, but how.

Self service is a ball of sh*t, Whatsapp doesn't work and the call centre hold times are almost an hour?

Edit: self service doesn't even work at present!
So these knobs are actively stopping people from canceling or downgrading?
 
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