Cancellation of a telkom

Ismail jogie

New Member
Joined
Sep 11, 2019
Messages
4
I cancelled my telkom line on the 30 August n paid up the balance of R1093 in full.
And I still get a statement of R493
For rental n whatever.
 

thechamp

Honorary Master
Joined
Feb 26, 2011
Messages
20,971
I only have a ref. No.
Abd full balance was settled
Yeah that is the problem, a ref number does not indicate cancellation but just a logged request, hound them for progress on that ref number also note that there is a notice period of one month I think.
 

RonSwanson

Expert Member
Joined
May 21, 2018
Messages
1,049
Yeah that is the problem, a ref number does not indicate cancellation but just a logged request, hound them for progress on that ref number also note that there is a notice period of one month I think.
You work for telkom? Splains a lot :laugh:
 
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