Cannot convert wireless landline to fiber - to keep existing telephone number

anitav

New Member
Joined
Aug 19, 2009
Messages
3
Cannot convert existing wireless landline to fibre R649 deal....and keep existing telephone number

Problem :
If you want to keep your existing number then you have to pay for that separately and new fibre package R649 which also has voice service. ...

one of the Option is to get uncapped internet at R599 but speed is up to 4Mbps on dsl which includes existing landline

Why did telkom convert us to wireless landline then install fibre ...which we can't convert too now ????
 

Monka

Well-Known Member
Joined
May 1, 2019
Messages
231
Cannot convert existing wireless landline to fibre R649 deal....and keep existing telephone number

Problem :
If you want to keep your existing number then you have to pay for that separately and new fibre package R649 which also has voice service. ...

one of the Option is to get uncapped internet at R599 but speed is up to 4Mbps on dsl which includes existing landline

Why did telkom convert us to wireless landline then install fibre ...which we can't convert too now ????
Did you apply for Telkom fibre already?
 

anitav

New Member
Joined
Aug 19, 2009
Messages
3
Did you apply for Telkom fibre already?
No...because my existing number cannot be converted in 649 big July deal. ..and I don't want to pay for two separate options....649 + 299 existing line. ...
 

daneza

Well-Known Member
Joined
Jan 25, 2016
Messages
158
That's the difference between ADSL and fibre. ADSL is a layer on top of an analogue telephone line to create digital data from analogue signals. Fibre is a digital data-only line, so phone functionality will be a data service provided by a third party.

You will need to port your phone number to a Voice over IP (VoIP) provider who will give you settings to put into your fibre router or IP phone.

Telkom converted your phone number to wireless (a SIM card actually) because they are phasing out copper land lines and ADSL, which is now a waste of money to maintain. And also because they don't offer VoIP phone services to consumers, rather charging you more for your number on their cell network.

Trust a Telkom rep not to tell you that, though.
 

flarkit

Executive Member
Joined
Mar 27, 2006
Messages
6,546
Convert to fibre and port your landline number to a VOIP provider, such as FreshPhone. It's surprisingly painless
 

Steamy Tom

Executive Member
Joined
Jan 23, 2019
Messages
8,368
The only thing I can assume is that you are running a business thus wanting to keep the landline/number?
 
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