- Jun 22, 2005
I'm trying to help a friend to pay his Rain account but encounter the following:
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Hehe, what's the use of patience if you can't practice it. What did test my patience is when I held on for 5 minutes on the phone listening to the most annoying music. I'm sure it's specially selected to cause callers to ring off. Another thing that annoys me is that darn bouncing ball on the Rain home page
Question for @rain_mobile or anyone who can answer. I haven't paid my Rain account this month so I've been disconnected for the past two weeks. I would like to get back online so I'll be paying the outstanding R479 tonight. Do i have to pay another R479 at the beginning of next month or will i be billed only for the last two weeks of October, since i haven't had any service for the first two weeks of the month?
Was going to cancel Rain because fibre is being installed in my neighborhood but they say we have to wait a bit longer before the neighborhood goes live, so Rain will have to do until then. ♂
I mean i am going to pay the outstanding 479 owed for September, I just thought because my service was suspended for the first two weeks of October I wouldnt be billed for the whole month since I'm reactivating mid-month.You will be billed for the full amount for October and November. Just because your service was suspended doesn't mean you don't have to pay for it.
Hi Kopite @[B][B]Captain Morgan[/B][/B] does make valid points ,however i would like you to PM me your email address let me look into something and just confirm it as well okayI mean i am going to pay the outstanding 479 owed for September, I just thought because my service was suspended for the first two weeks of October I wouldnt be billed for the whole month since I'm reactivating mid-month.
I'd rather wait until the first of November to make the payment owed for September, surely that way I cant be billed for October since I'd have had no service for the whole month?
Anyways, thanks for the reply man, I think you just saved me a couple hundred rands!
Hi , Correct.So just for future reference if anyone should find themselves in my situation.
I've paid the outstanding amount for the month of September today, the 17th of October, after being disconnected for the first two weeks of the month due to non payment. I've been advised that my next bill on the 1st of November will be only for the next two weeks, starting from the day my service is reactivated.
Thanks again to @rain_mobile, appreciate your quick reply and helping me get back online.