Can't access my Netis router?? Please help

[Matt_20]

Hi all

New to the forum and what seems like a really simple thing is proving to be rather difficult... for some reason

Recently had Fiber installed through Vox/Openserve the router that I received free has minimal range so I decided to upgrade. Ended up getting a Netis WF2780F based on the good reviews for it's wifi range, but I can't access the damn thing.

Going from GPON line 1 to Netis WAN - Then from Netis Lan 1 to PC. When trying to access the router by going to nets.cc as instructed in guide I can't get to it. Also tried accessing via the IP and still nothing.

If anyone has experience with these routers and can provide some guidance, that would be great

 

[SauRoNZA]

Can you ping it?

 

[Hamish McPanji]

1.What ip are you trying to access
2. What's the IP address of your pc
3. What's the default gateway on your pc?

 

[Matt_20]

Thanks Hamish I'm really stumped with this one.

When I check terminal (got a Mac, probably the first problem)..I get

Router IP - 169.254.108.53
When I check under network setting with an ethernet connection I don't see an IP address - See image



Mac's IP address -192.168.1.242
Default gateway - When I check with ifconfig using terminal it comes up as 169.254.108.53?

 

[Anthro]

I had to use the CD that came with the router to config mine.. but it's only Windows based..
Where are you from ? Maybe I can help (im in CT -_-)

Also.. don't see that you have done a hard reset from the reset switch, that would normally do the trick to force it back to 192.168.1.1

 

[shadow_man]

Thanks Hamish I'm really stumped with this one.

When I check terminal (got a Mac, probably the first problem)..I get

Router IP - 169.254.108.53
When I check under network setting with an ethernet connection I don't see an IP address - See image

View attachment 498589

Mac's IP address -192.168.1.242
Default gateway - When I check with ifconfig using terminal it comes up as 169.254.108.53?

You're seeing an APIPA IP - which makes it look like your router isn't handing out addresses via DHCP.

Set a static IP on your Mac and confirm if you can now connect to the router.

https://www.webopedia.com/TERM/A/APIPA.html

 

[Matt_20]

Hi Anthro, didn't receive a disc with mine

 

[Matt_20]

jsheed_sa - Tried that and got the same result. Starting to think that the router is faulty.

 

[Hamish McPanji]

Jsheed is correct. It's APIPA. Your router is not giving out up addresses. Make sure you are plugged in the LAN and not WAN port

Sorry, didn't get notification of your response. Set your Mac's address to 192.168.1.10 . Then try and browse to 192.168.1.1

http://www.netis-systems.com/Suppory/faq_detail/id/7.html

Password should be blank or:

https://www.google.co.za/amp/s/www.router-reset.com/default-password-ip-list/Netis?amp-content=amp

Once logged in, check the DHCP settings

 

[Anthro]

I also had issues with port 1 - rather try one of the others ?

 

[animehero]

If you are still facing any problem with your Router then you can contact https://www.routers-support.com/netgear-orbi-support/

I would hope he isn't having issues 8 months later