Cant access USB storage remotely on Netgear N300 DGN2200Mv2


May 28, 2011
Hey. I am using a Netgear N300 DGN2200Mv2 router from Telkom. I have connected my USB flash drive to it, so that my computers on the network can access it.

I can access these files on my network, but when I try to access the USB storage outside my network e.g. on my mobile, it doesn't work. I have enabled the HTTPS access method with the address:

https://(my wan address)/shares

When I enter this address into my mobile's web browser, it says that "the webpage is not available".
I also tried to access it on another computer outside my network but still says same message.

I tried pinging my wan ip on my mobile via 3G and it said it was unreachable (100% packet loss)

What could the problem be? Thanks