Honestly, besides using shower water for the toilets (house has 3 toilets), my water usage has not changed much. I don't have a garden, only a palm tree which does not require water, a koi pond with some plants around it, and two tree ferns. No grass. Household of 2.
It is the property owners who has drastically brought their water usage down at their own expense who will be punished.
Updated the calc - quite a few people live in houses, such as myself - and I'm certainly not paying for the cities mistakes, and then having to fight for my money back while they work out their issues.
Fair point. But somewhere along the line, you will receive a bill of which the amount overcharged has been subtracted? And, even with a household of 4, does something like this equate to amounts in the thousands?
Funny though, this error by the CoCT metering system is clearly due to poor IT policy and the practice thereof. Just by the show of it, it is clear to me that their system lacked 'business' continuety and that their strategy to recify it is to fall back on the third-party's data.
with the new punitive rates who knows how much you will end up paying. this has happened to me in the past. when they reversed that charge i didn't pay any bills for months. but water was much cheaper then.
Yeah, just like the water crisis, it takes one fckup for everyone to become an expert on the matter.
As the CoCT stated:
A lot of when’s and if’s in the above statement. The municipality is as bad as dealing with individual cases as the police is with dockets, that is why they recommend the accounts to be settled. The suspension of debt management is a mere delay of things to come, the outcome of the investigation which may take some time which has all the risk and no reward for the account holder.
Those punished will be more the like of people with swimming pools, gardens, etc. many whom have put measures in place to use recycled or collected water for redundancy in saving ‘municipal’ water. We must compare our lifestyle of January 2017 to January 2018 to see how this matter may reflect on us.
Have you got a long range tank?
Makes a complete joke of their appeal for residents to "read their own meters" as even if you submit the readings these could be simply ignored and over written by the estimation method.
They took the responsibility onto themselves. What happened to last month's water readings that they must use last year's estimates, where are the data sets? Why don't they continue with the third-party system, alongside the new system, until they have can migrate over to their in-house system seamlessly. See how they are dealing with disaster management which they call a techincal challenge?
Yip - bit put "long" in quotes
Get about 900km(6.5km/l) to the tank (fitted at Safari Center)