Cell C 3G on iPad - no connectivity

[Hito]

Dear Cell C representative,

It seems that the carrier settings applicable for the Apple iPad gives higher preference to the EDGE network, rather than the 3G network. In certain areas, where there is 3G, the iPad registers an EDGE signal, and internet connectivity is incredibly slow, up to the point where no websites open due to a timeout.

If I change the network selection from Automatic to manual, and manually select Cell C, the 3G connectivity is restored. It remains on the 3G network, up to a point where I put the iPad to sleep. If I want to use the iPad, after a period of time, and awake the device, it defaults back to EDGE. I then have to go through the manual network selection process to reinstate the 3G state.

Can this be fixed through a carrier settings update? It's highly frustrating. Not enjoying the hassle to get the "whoooooosh".

Any other users experiencing this annoyance?

Many Thanks

 

[Saajid]

Any other users experiencing this annoyance?

Not me, I don't have an iPad, but I find this problem very interesting. Thread subscribed.

 

[shakebake]

I don't think it's a cellc problem, because I have exactly the same issue on MTN with my iPhone 4. I know for a fact that there's 3G in the area, like when I switch off 3G and then on again, the phone goes onto 3G with let's say 3 bars. And it stays there for a while, then it looks like it's losing signal and changes to Edge, which maybe has 4 bars. Very very frustrating. I do however see that my friends with the same phone / ipad don't have this issue on Vodacom

 

[ginggs]

See related thread:
http://mybroadband.co.za/vb/showthread.php/521881-Iphone-5-network-Problems-Cell-C-droppping-to-Edge

 

[Hito]

Make sure you update the carrier settings on your iphone. I'm on 14.1, and don't have that problem. I am currently in an area where 3G is registering 2 bars, and it still connects. It has gone to EDGE occasionally, but whenever I power up Safari, or need an internet connection, it switches to 3G almost always.

 

[whatwhat]

Make sure you update the carrier settings on your iphone. I'm on 14.1, and don't have that problem. I am currently in an area where 3G is registering 2 bars, and it still connects. It has gone to EDGE occasionally, but whenever I power up Safari, or need an internet connection, it switches to 3G almost always.

Ipad does not have official carriers for Cell C so there is no 14.1 or LTE for it.

I put my Cell C LTE dongle sim in my ipad and it never gets data. If it does its a 1mb connection with 300ms latency.

 

[Hito]

Ipad does not have official carriers for Cell C so there is no 14.1 or LTE for it.

I put my Cell C LTE dongle sim in my ipad and it never gets data. If it does its a 1mb connection with 300ms latency.

Sorry, I was referring to the iphone on MTN. My ipad (on cell C) is on carrier 14.0.